GUIDE PAGE

What is Device as a Service (DaaS)?

DaaS is the end-to-end outsourcing of device management (both software and hardware) for assets such as desktops, laptops, smartphones, or tablets. Preconfigured software, services, and repair services are all handled by a service provider.  

DaaS
DaaS cost effective

How is DaaS cost effective?

Small, mid-size, and large enterprises want to avoid the capital expenditure of purchasing fixed technology hardware and mobile devices, but they also need to ensure their budget is aligned with their business needs. At the same time, they want to receive the best value for their IT spend. DaaS makes it possible to refresh hardware and software for an entire fleet of corporate devices without exorbitant costs. Clients pay only for what they use, leveraging a cost-effectiveness analysis to calculate cost savings.

What are the responsibilities of a Managed Services Provider?

A DaaS Managed Services Provider relieves companies of the burdens of supporting a fleet of corporate devices. With an end-to-end services, the IT department no longer has to make administer devices and their software and services. 

The managed services provider maintains the lifecycle of each device: 

Frame-1080

Planning device needs  

Frame-1080-1

Procurement 

Frame-1080-5

Asset Recovery 

yellow

Individual Configurations 

orange

Deployment  

Frame-1080-5

Ongoing support 

yellow

Analytics   

orange

Maintenance 

Frame-1080

Repairs/
Replacement
 

Frame-1080-1

Recycle, Repurpose, or Retires Device 

How Does Device a a Service (DaaS) work?

Device as a Service is a subscription-based model in which a managed services provider administers and manages the lifecycle of a fleet of company devices.     

Have questions?

Meet with a solution expert today.

Opt In*
This field is for validation purposes and should be left unchanged.

What is the benefit of Device as a Service (DaaS)?

DaaS is a holistic solution that ensures a seamless transition between devices through scalability, agile strategies, and ease of management. 

Benefits include:  

Frame-1080-5

All-in-one pricing (with 1 contract and 1 provider) 

yellow

Improved organizational productivity and security 

orange

Expanded mobility, from sourcing to managing to optimizing 

Frame-1080

OpEx Model (low upfront cost) 

DaaS Challenge

Why is it challenging for an enterprise to provide DaaS (Device as a Services)?

IT departments typically do not have the resources in manpower or capital to perform all the lifecycle activities required for fleet management of hardware and/or software. Furthermore, IT is challenged to focus on cost containment, supply chain disruptions, cybersecurity, and transformation. 

How do I choose a DaaS provider?

There are a few considerations in choosing a DaaS provider for your organization.  Here are 10 factors to examine:  

Frame-1080-5

1.
Reputation
 

yellow

2.
Partnership
 

orange

3.
Account Management
 

Frame-1080

4.
Technical Support
 

Frame-1080-1

5.
Technical Expertise
 

Frame-1080

6.
Implementation and Ease of Use
 

Frame-1080-5

7.
Service Delivery
 

Frame-1080-1

8.
Onboarding  

yellow

9.
Simplified Billing Practices 
 

orange

10.
Add-on Services  
 

Have questions?

Meet with a solution expert today.

Opt In*
This field is for validation purposes and should be left unchanged.

What does a DaaS tech stack look like?

Each organization’s DaaS tech stack will look, function, and operate differently. Your tech stack can include a broad device selection; carrier, brand, and vendor-agnostic laptops, desktops, tablets, and mobile phones bundled with a variety of services and software, for a monthly subscription fee. The deep level of customization options will help ensure long-term adaptability to the latest business and technological changes.

Will we own and pay for the devices?

No. Per the contract agreement you will pay for usage and can upgrade devices based on the schedule and fees detailed in your agreement.  

DaaS Pay

How does DaaS make a difference for departmental staff and employees? Does it support and empower distributed workforces?

DaaS is an outsourced service freeing the IT team of the administrative work of managing devices. Plus, it harnesses the cloud, modern technologies, and innovative software, which allow employees to be productive whether they are are in the office, working remotely or using a hybrid work model. Additionally, the user experience is improved with end-to-end support for business applications.  

DaaS Device Upgrade

How often can employee devices be upgraded and how often can deployments occur?

Employee device hardware can be upgraded based on the schedule and fees detailed in your agreement. Software can be seamlessly, reliably, and securely receive updated as often as needed and without taxing the client’s own internal organizational resources. 

Our employees have many different profiles, how will this work?

DaaS allows for many different users with custom configurations for each employee/departmental need.  

Request a Demo

Meet with a solution expert today.

Opt In*
This field is for validation purposes and should be left unchanged.

By submitting this form, I agree to my information being processed in the Tangoe database for the above mentioned purpose. See our privacy policy for more details, and you may opt out at any time.