GUIDE PAGE

What is Device as a Service (DaaS)?

DaaS is the end to end outsourcing of device management both software and hardware of units such as desktops, laptops, smartphones, or tablets with preconfigured software, services, and repair services – all managed by a service provider.  

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DaaS cost effective

How Is DaaS cost effective?

Enterprise and SMB organizations want to avoid capital outlays to purchase or extend the life of a fixed asset, ensure alignment of their budget with procurement of necessary resources ,and at the same time, receive the best value for their spend. DaaS makes it possible to refresh software/hardware devices for an entire fleet without exorbitant costs. You will only pay for what you use.  A cost-effectiveness analysis will help you to measure the outcomes and calculate costs.

What are the responsibilities of a Managed Services Provider?

A Managed Services Provider removes the challenge of supporting devices from an onsite IT infrastructure. The IT department no longer has to make manual changes for each employee. 

The managed services provider maintains the lifecycle of each device: 

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Planning device needs  

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Procurement 

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Asset Recovery 

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Individual Configurations 

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Deployment  

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Ongoing support 

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Analytics   

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Maintenance 

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Repairs/
Replacement
 

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Recycle, Repurpose, or Retires Device 

How Does Device a a Service (DaaS) work?

Device as a Service is a subscription-based model in which a managed services provider administers and manages the lifecycle of a fleet of company devices.     

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What is the benefit of Device as a Service (DaaS)?

DaaS is a holistic solution that ensures a seamless transition between devices through scalability, agile strategies, and ease of management. 

Benefits include:  

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All-in-one pricing (with 1 contract and 1 provider) 

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Improved organizational productivity and security 

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Expanded mobility, from sourcing to managing to optimizing 

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OpEx Model (low upfront cost) 

DaaS Challenge

Why is it challenging for an enterprise to provide DaaS (Device as a Services)?

IT departments typically do not have the resources in manpower or capital to perform all the lifecycle activities required for fleet management of hardware and/or software. Furthermore, IT is challenged to focus on cost containment, supply chain disruptions, cybersecurity, and transformation. 

How do I choose a DaaS provider?

There are a few considerations in choosing a DaaS provider for your organization.  Here are 10 factors to examine:  

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1.
Reputation
 

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2.
Partnership
 

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3.
Account Management
 

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4.
Technical Support
 

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5.
Technical Expertise
 

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6.
Implementation and Ease of Use
 

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7.
Service Delivery
 

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8.
Onboarding  

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9.
Simplified Billing Practices 
 

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10.
Add-on Services  
 

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What could an organization's DaaS tech stack look like?

Each organization’s DaaS tech stack will look, function, and operate differently. The deep level of customization available via device subscriptions ensures a long-term adaptability to the latest technological changes. Your tech stack can include a broad device selection; carrier, brand, and vendor agnostic laptops, desktops, tablets, and mobile phones bundled with a variety of services and software, for a monthly subscription fee. 

Will we need to pay for ownership of the devices?

No. Per the agreement in your contract you will pay for usage and can upgrade per the details of your contract which details your fee schedule including periodic charges.  

DaaS Pay

How does DaaS make a difference for departmental staff and employees and support workforce empowerment?

Employees will be able to continue productivity through hybrid or remote work when businesses use DaaS, which harnesses the cloud and enables hardware and software. Additionally, user experience is improved with end-to-end support for business applications.  

DaaS Device Upgrade

How often can employee devices be upgraded and how often can deployments occur?

Employee devices can seamlessly, reliably, and securely receive updated software and/or hardware as often as needed and without taxing departmental /organizational resources. 

Our employees have many different profiles, how will this work?

DaaS allows for the custom configurations for each employee/departmental need.  

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