Security & Compliance

At Tangoe, maintaining the privacy and security of our customer’s information is a primary business objective. 

We take an aggressive stance on maintaining the protection and privacy of the data and information our customers entrust to us. Our security implementations span across the physical and digital spectrum to include: 

  • Security controls 
  • Encryption management 
  • Systems development life cycle 
  • Change management 
  • Production monitoring 
  • Intrusion detection 
  • Incident response management 
  • Business continuity and disaster recovery 

These in turn drive our privacy initiatives.

We maintain industry, local, and national government and international security (e.g., SSAE 18 Type II,  ISO 9001, ISO 27001 series) and continue to implement and enhance our privacy (GDPR, CCPA, & PCI) compliant operations that protect the security and privacy of all data and documents received and processed on behalf of our customers. 

Tangoe protects its systems with a comprehensive assortment of security and privacy best practices, including documented and audited processes and a business continuity plan to ensure secure, uninterrupted services. 

Tangoe Customers may request various security-related documents and questionnaires by contacting their account executive.

Tangoe US, Inc.
Modern Slavery Act Statement

Modern slavery encompasses slavery, servitude, human trafficking and forced labour. Tangoe US, Inc. together with its affiliated global companies (“Tangoe”) has a zero-tolerance approach to any form of modern slavery. We are committed to acting ethically and with integrity and transparency in all business dealings and to putting effective systems and controls in place to safeguard against any form of modern slavery taking place within the business or our supply chain.

This statement has been prepared in response to Section 54 of the Modern Slavery Act 2015 and constitutes the Company’s anti-slavery and human trafficking statement for the financial year ending 31 December 2017.

Tangoe is a leading global provider of IT Expense Management software and services to a wide range of global enterprises and service providers.

At the time of this statement, Tangoe manages $38 billion of spend for our customers who include 40% of Fortune 500 companies. Our mission is to help clients transform and grow faster using our superior technology, people, partners, and our unmatched global experience to optimize how mobile, network and cloud resources are managed and consumed. Success and alignment in that mission depends on a strong company culture that binds everyone and everything at Tangoe together.

Tangoe is a global organization employing approximately 2,300 people across 10 different countries around the world. Tangoe’s culture is built on a foundation of mutual respect. We treat our fellow employees, customers and partners the same way we want to be treated – with empathy and the recognition that everyone’s role is important, and we strive to be transparent and open in our business activities.


Codes, Policies and Principles

Tangoe is committed to the principles of Human Rights, Ethical Conduct, Corporate Responsibility and Equality and Diversity. We comply with the UN declaration of Human Rights and other country specific legislation as applicable, e.g. the UK Human Rights Act.

It is important to us that all our employees are treated with respect and fairness. Within our organization all employment is voluntarily undertaken, is remunerated at an appropriate level (with regular checks made against market data and conditions), and we look to ensure the safety and wellbeing of all employees.

Tangoe has a number of policies that underpin our values and reinforce our commitment to fair, ethical and nondiscriminatory behavior at all times.

  • Code of Business Conduct and Ethics
  • Anti-Corruption Policy
  • Whistleblowing Policy
  • Equal Opportunities Policy
  • Personal Harassment Policy
  • Health and Safety Policy
  • Anti-Fraud Policy


Tangoe’s Code of Business Conduct and Ethics provides that the Company expressly prohibits and will not tolerate, internally or anywhere in its supply chain, the use of involuntary, forced or bonded labor, including slavery, prison labor or labor demanded of employees because of their debt.  The Code also requires that all Tangoe employees, officers and directors should endeavor to deal honestly, ethically and fairly with that Company’s suppliers, customers, competitors and employees.  That policy also requires all employees, officers and directors of Tangoe to comply with all laws, rules and regulations applicable to the Company wherever it does business. Ethics training for all employees is conducted on an annual basis and our principles are implemented on a day to day basis in our working practices.


Supply Chain

Given the nature of its business as a service provider, Tangoe has a limited supply chain. Measures to effectively ensure that there are no instances of slavery, human trafficking, forced labor, and other such acts are currently under review.

Tangoe is committed to working with suppliers that have high ethical standards that are in line with our own. We do not condone any activities that may constitute a breach of human rights. If Tangoe is made aware of any such activities then this would be investigated and appropriate action would be taken.


Our performance indicators

Our approach to managing our compliance with the Modern Slavery Act 2015 is still evolving, and Tangoe intends to continue to review this and implement necessary steps as appropriate.

We will know the effectiveness of the steps that we are taking to ensure that slavery and/or human trafficking is not taking place within our business or supply chain if:

  • No reports are received from employees, the public, or law enforcement agencies to indicate that modern slavery practices have been identified.


Approval for this statement

This statement was approved by Tangoe’s Board of Directors on: May 17, 2018:
revised and approved on June 29, 2022