Our Company.

James Parker is CEO & member of the Board of Directors for Tangoe, charged with delivering customer, employee, and business success through the delivery of innovative, customer-focused solutions. With two decades of leadership experience in enterprise software, cloud and telecom, James works closely with Tangoe’s leadership team and board to accelerate growth and expand the company’s Technology Expense Management (TEM) leadership.

Prior to joining Tangoe’s leadership team, he was CEO and Executive Director for Masergy, a leading software-defined global network company. Before joining Masergy, James served as Chief Customer Officer for Tata Communications, a global digital infrastructure provider, where he was accountable for $2+billion in global revenue across 7,000 customers served by 2,000 employees. Prior to that he held senior leadership roles with CenturyLink and Microsoft.

James holds a Masters degree in Business Administration from the University of Toronto, Toronto Canada, Rotman Business School.

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As Chief Financial Officer, Arun Shivdasani leads Tangoe’s global finance organization with responsibility for accounting, financial strategy, financial planning and analysis, corporate development, mergers, acquisitions, integrations, investor relations, legal and compliance.

 Arun is a seasoned financial executive with more than 25 years of global financial expertise. Prior to Tangoe, he held leadership roles at Geller & Co, where he served as CFO of Bloomberg Government and CFO of Bloomberg Global Data. Before Geller & Co, he served as VP Finance Laureate Online Education and CFO Walden University. Early in his career, he also worked at Marriott International, E*Trade Financial, Progress Energy and HDFC Bank. 

 A proven, innovative leader, Arun has demonstrated success in leading finance to help drive revenue growth, operational efficiencies and cross-functional collaboration. He holds a Bachelor of Commerce degree from University of Delhi in India, an MBA from University of North Carolina, Kenan-Flagler Business School and is a Chartered Accountant from Institute of Chartered Accountants of India.

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As Chief Marketing Officer at Tangoe, Jill is responsible for the company’s marketing programs, including global go-to-market strategy, market analysis, branding, digital, and overall positioning.

Prior to joining Tangoe, Ransome served as Vice President of Marketing and Communications at Exela Technologies where she was charged with overhauling the customer journey lifecycle which connects multiple customer touchpoints, resolves communication gaps, and drives interest and awareness for the full breadth of Exela’s offering to the Fortune 500.

Prior to Exela, she was the Vice President of Marketing and Communications for Novitex Enterprise Solutions, where she led the company through a robust multi-channel delivery model focused on demand generation, brand development, and customer experience. During Ransome’s tenure at Novitex Enterprise Solutions, she was recognized for her industry-leading marketing strategies and presented with both the Pioneer and Trailblazer awards.

Prior to Novitex Enterprise Solutions, she served in senior marketing and communications roles at QuestBlack and FocusVision Worldwide.

Ransome holds a Bachelor of Arts in global marketing with honors from Pennsylvania State University.

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As Chief Operations Officer, John is responsible for all aspects of the Global Operations organization, which includes global service delivery, managed pay, implementation and on-boarding, customer help desk, and Tangoe Advisory Services. Before joining Tangoe, John was the Vice President of Infor Consulting Services, leading services for major investors and all global rollout programs, including North American manufacturing and distribution. John previously served as Chief Operating Officer for TDCI, the leading provider of product configuration management software for discrete manufacturers. John is a graduate of Western Illinois University.

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Adam DeMichele brings twenty years of experience in the technology sector. He has spent the majority of his career planning, selling, and delivering strategic technology initiatives, software and services for Fortune 1000 corporations, services companies, and start-ups. 

Adam’s passion for technology driven transformation began back in the dot-com era when he helped companies leverage the internet and its newfound capabilities to solve complex problems and fuel growth.

Over the course of his career Adam has worked across a variety of industry verticals and companies, including Sungard Availability Services, MTV Networks, JP Morgan Chase and Blast Radius, to solve both unique and common technical business challenges. Most recently he served as the Senior Vice President of Client Sales for Tangoe where he has led the transformation of Tangoe’s North American Client Sales organization.

Over that past ten years Adam has designed and led Go-to-market strategies for numerous Technology sales organizations, focused across install base, new customer acquisition and channel.

Adam attended Syracuse University where he graduated with a BA in Political Science. Adam served on the Board of Sudbury for Wounded Warriors for eight years helping to raise money and awareness for various charities aimed at helping our veterans reintegrate into society. He currently resides in Massachusetts with his wife Andrea and their two children. He enjoys music, sports, running and skiing with his family.

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Mark Troller brings over 20 years of IT leadership experience from a wide variety of industries including Telecom, Cable Television, Internet Advertising, and Financial Services. Mark joins Tangoe from iN DEMAND where he was VP of Information Technology and was responsible for Infrastructure, Cloud Services, Cybersecurity, and Technology Program Management. Prior to iN DEMAND, Mark was VP of IT at Time Warner Cable of NYC. There he partnered with business leaders to standardize and consolidate disparate billing and CRM systems to support the NY/NJ Region. Throughout his career, Mark has been a proponent of IT Process Management and believes in total transparency between IT and the business.

Mark received his B.E in Engineering Management in 1991 and M.S. in Technology Management in 1993, both from Stevens Institute of Technology. Mark received his Executive MBA from Rutgers Business School in 2013.

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As Chief  Product Officer, Yaakov heads up our Product Development organization responsible for the entire lifecycle of Tangoe’s product offerings including Product Strategy, Product Management, R&D, and Innovation.  Prior to joining Tangoe Yaakov was the Senior Vice President of Software Engineering at Pitney Bowes responsible for the Enterprise Software product portfolio guiding over 600 technical resources spanning the globe with teams in India, UK, Poland and the US. 

Before joining Pitney Bowes, Yaakov spent 18 years at CA Technologies where he held a series of progressively strategic positions culminating as leader of a global software engineering organization of 500+ software development professionals. He was also a member of CA Technologies Council for Technical Excellence, an architectural think tank comprised of technical thought leaders within the company and awarded the title of Distinguished Engineer.

Yaakov holds a Bachelor of Arts in Mathematics and Computer Science from Touro College in NYC where he graduated summa cum laude.

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As Chief Human Resources Officer, Sandi von Drateln is responsible for developing and executing Tangoe’s global human resource strategy including organization effectiveness, engagement, change management, talent acquisition, compensation, and benefits. Prior to joining Tangoe, Sandi was Vice President of Human Resources for Fiserv’s Card Services business where she was responsible for overseeing the people aspects of organizational change required for Card Services to respond to increased demand and usage of technology-driven solutions. Sandi has held human resources leadership positions in the United States, Asia-Pacific, and Europe for companies including gategroup, ANZ Bank, Premier Farnell, and Nabisco.

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