Our Company.

James Parker is CEO & member of the Board of Directors for Tangoe, charged with delivering customer, employee, and business success through the delivery of innovative, customer-focused solutions. With two decades of leadership experience in enterprise software, cloud and telecom, James works closely with Tangoe’s leadership team and board to accelerate growth and expand the company’s Technology Expense Management (TEM) leadership.

Prior to joining Tangoe’s leadership team, he was CEO and Executive Director for Masergy, a leading software-defined global network company. Before joining Masergy, James served as Chief Customer Officer for Tata Communications, a global digital infrastructure provider, where he was accountable for $2+billion in global revenue across 7,000 customers served by 2,000 employees. Prior to that he held senior leadership roles with CenturyLink and Microsoft.

James holds a Masters degree in Business Administration from the University of Toronto, Toronto Canada, Rotman Business School.

Connect with James on LinkedIn

As Chief Financial Officer, Arun Shivdasani leads Tangoe’s global finance organization with responsibility for accounting, financial strategy, financial planning and analysis, corporate development, mergers, acquisitions, integrations, investor relations, legal and compliance.

 Arun is a seasoned financial executive with more than 25 years of global financial expertise. Prior to Tangoe, he held leadership roles at Geller & Co, where he served as CFO of Bloomberg Government and CFO of Bloomberg Global Data. Before Geller & Co, he served as VP Finance Laureate Online Education and CFO Walden University. Early in his career, he also worked at Marriott International, E*Trade Financial, Progress Energy and HDFC Bank. 

 A proven, innovative leader, Arun has demonstrated success in leading finance to help drive revenue growth, operational efficiencies and cross-functional collaboration. He holds a Bachelor of Commerce degree from University of Delhi in India, an MBA from University of North Carolina, Kenan-Flagler Business School and is a Chartered Accountant from Institute of Chartered Accountants of India.

Connect with Arun on LinkedIn

Becky Carr leads the Tangoe global marketing organization responsible for driving its growth strategy, demand generation, elevating brand awareness and consideration and creating differentiated experiences that result in client loyalty.

Becky has more than 30 years of sales and marketing experience across technology, software and consumer brands. Prior to joining Tangoe she held CMO positions at Masergy, Avaya, CoStar, Savvis/CenturyLink and Foxwoods Resort & Casino. She spent over 20 years at MCI/Verizon starting in global sales and ultimately leading global business marketing. Becky began her career in telecom at Cable & Wireless.

Becky earned her Bachelor of Arts from Hobart and William Smith Colleges in Geneva, New York and currently resides in Dallas, Texas.

Connect with Becky on LinkedIn

As Chief Product Officer, Yaakov heads up our Product Development organization responsible for the entire lifecycle of Tangoe’s product offerings including Product Strategy, Product Management, R&D, and Innovation.  Prior to joining Tangoe Yaakov was the Senior Vice President of Software Engineering at Pitney Bowes responsible for the Enterprise Software product portfolio guiding over 600 technical resources spanning the globe with teams in India, UK, Poland and the US. 

Before joining Pitney Bowes, Yaakov spent 18 years at CA Technologies where he held a series of progressively strategic positions culminating as leader of a global software engineering organization of 500+ software development professionals. He was also a member of CA Technologies Council for Technical Excellence, an architectural think tank comprised of technical thought leaders within the company and awarded the title of Distinguished Engineer.

Yaakov holds a Bachelor of Arts in Mathematics and Computer Science from Touro College in NYC where he graduated summa cum laude.

Connect with Yaakov on LinkedIn

Mark Denney is the Chief Revenue Officer responsible for driving growth and retention, in addition to leading sales, sales operations, channel and alliances, and consulting services.

Mark has more than 25 years of sales, channel, and leadership experience in the technology industry.  Most recently, Mark was the SVP of Sales at Masergy, and prior to that he held a number of leadership positions at Windstream and Paetec.

Mark earned a bachelor’s degree in Finance and Marketing from Rider University, and lives outside of Atlanta, Georgia.

Connect with Mark on LinkedIn

Mark Troller brings over 20 years of IT leadership experience from a wide variety of industries including Telecom, Cable Television, Internet Advertising, and Financial Services. Mark joins Tangoe from iN DEMAND where he was VP of Information Technology and was responsible for Infrastructure, Cloud Services, Cybersecurity, and Technology Program Management. Prior to iN DEMAND, Mark was VP of IT at Time Warner Cable of NYC. There he partnered with business leaders to standardize and consolidate disparate billing and CRM systems to support the NY/NJ Region. Throughout his career, Mark has been a proponent of IT Process Management and believes in total transparency between IT and the business.

Mark received his B.E in Engineering Management in 1991 and M.S. in Technology Management in 1993, both from Stevens Institute of Technology. Mark received his Executive MBA from Rutgers Business School in 2013.

Connect with Mark on LinkedIn

Maria Gotes is Tangoe’s Chief Human Resources Officer. She heads up the global human resources organization and is responsible for leading inclusive HR and Talent strategies while preserving Tangoe’s dynamic corporate culture.

Gotes brings more than 15 years of experience heading human resource teams. She has held senior positions and has demonstrated success in executing human capital strategies, full talent cycle, M&A, and organizational scaling for growth at a number of leading technology companies.

Gotes holds an MBA and Bachelors of Engineering in Biomedical Engineering from Arizona State University. She is also a Society of Human Resources Management (SHRM) Senior Certified Professional.

Connect with Maria on LinkedIn

Mark Smith is Senior Vice President of Customer Experience for Tangoe. He joined Tangoe in April 2021. Prior to joining Tangoe, Mark held senior level positions in Customer Experience, Strategic Account Management, Consulting, Operations, and Finance over the past 20 years at Element, GE Capital Fleet Services, and Electronic Data Systems. He has an MBA in finance from Brigham Young University and is certified in Customer Experience. Mark, his wife Tamara, and their children live in Minnesota.

Connect with Mark on LinkedIn

Josh Raymond graduated from the University of Notre Dame with an Accounting degree, and then went on to Ernst & Young in Boston to obtain his CPA. He was then offered the opportunity to help start a new business process improvement consulting practice at the firm, targeting small to mid-size engagements. Over the course of the next three years, he helped grow the practice from two full-time consultants to over 50, spread across a half dozen offices. Josh then received an offer from Liberty Mutual Insurance to join their team as a Vice President in charge of a number of commercial insurance operational teams. Over the course of his Liberty Mutual career, Josh managed a number of large, customer-facing operations including billing and collections, customer contact centers, credit and collateral, premium audit and policy production. His teams were based country-wide and ranged from between 200 to 600 employees. Throughout his Liberty career, Josh made significant improvements in the areas of customer experience, productivity, cash flow, internal controls, and profitability.

On a personal note, Josh lives in Portsmouth, NH with his wife and three daughters. They have a passion for visiting and hiking the National Parks. They also have a small cabin in Maine where they like to spend the summer exploring everything that the state has to offer.

Connect with Josh on LinkedIn