Tangoe One Mobile Managed Mobility Services (MMS)

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Tangoe One Mobile: Managed Mobility Services

Tangoe is a visionary in Gartner’s Magic Quadrant for MMS. Our innovative software application delivers a single source to gain the support, visibility, and control you need to optimize your mobile fleet and realize cost savings. Coupled with expert services including mobile help desk, logistics, UEM, or consulting, Tangoe One Mobile is a full lifecycle solution to effectively manage your mobile inventory, support, and expenses.

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What does Tangoe One Mobile do for you?

With Tangoe One Mobile and a suite of enterprise-level services, we take the entire process of order, inventory, invoice, expense, device management, and optimization off your hands so you can free up resources to drive innovation and focus on what you do best.

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Simplify

Simplify the process of managing and tracking your mobile expenses and assets, as well as eliminate manual tasks and the need to build your own reporting tools with our automated software integrated with hundreds of global carriers.

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Manage

Manage your entire mobile estate from a single platform that provides a 360-degree holistic view in real-time along with robust, granular data and analytics to base business decisions on.

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Optimize

Optimize spend and resources as we flag unused assets and billing discrepancies, and identify cost savings opportunities so you get the most value and return on mobile investments.

Mobile Management that delivers simplicity, savings, and user satisfaction.

Order Management

Mobile procurement, fulfillment, and activity management in a single configurable application. Multi-carrier, intelligent workflows allow you to add, change, or remove equipment, accessories, plans, and features at any time to get your devices set up quickly.

Inventory Management

A central repository of all mobile assets from corporate-liable lines of service to mobile devices, bring-your-own-device (BYOD) assets, and Internet of Things (IoT) devices, with inventory synced to cost centers and users for role-based visibility and access.

Invoice Management

Error-proof and simplified billing processes with monthly invoice validation, contract management, and accurate cost allocation, while normalizing data based on industry- standard categories using proprietary technology and a team of analyst experts

Expense Management

Reduce and reign in mobile costs so you can scale or right-size your business with powerful expense management software that tracks every single mobile expense in one single platform with self-service reporting and analytics.

Audit & Optimization

Ensure that you only pay for what you need, use, and are contractually bound to. Any billing issues are then identified and prepped for dispute, with Audit Reports detailing monthly savings upon recovery of funds. Upon request, we can also handle the entire Dispute Management process on your behalf.

Reporting & Analytics

Real-time, on-demand reporting for authorized users that provides visibility to all global inventory, support, and billing data in one central application.

Help Desk

Self-service resources including chatbot, smart walk-throughs, and static documentation in addition to available chat and phone support.

Logistics

We can deploy, provision, configure, kit, and manage global IT assets from one centralized location with available full device repair, asset value recovery, and environmentally sustainable recycling capabilities.

Unified Endpoint Management

Gain visibility into what employees are doing with corporate data and apps on any type of mobile device, and tap into our engineering experts to develop, implement, and operate a secure UEM system that protects your mobile fleet.

Consulting

Gain strategic insights, receive full historical expense audits, find the right services and devices, negotiate the best global contracts, and reduce IT operating costs with Tangoe Advisory Services.

Tangoe for Apple

Tangoe for Apple brings together the world’s best devices and MMS solution. Customers have the most visibility into their Apple environment, enabling more effective management. And, we’re fully integrated with AppleCare for Enterprises.

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ServiceNow Integration

Integrating your ServiceNow platform with a Tangoe One Mobile solution breaks down information silos and drives efficiencies in management, so you can maintain operational continuity while administering devices with laser-sharp accuracy. Tangoe’s API suite supports full integration enabling bidirectional communication and instant data synchronization.

Benefits for Mobility Leaders

  1. Accurate Inventories: Real-time updates assure an accurate inventory of devices, services, and expenditures, ingesting detailed data from within your Now platform.
  2. Customizable Catalogs: Flexible workflows allow you to customize your Now catalog experience, tailoring management processes to your unique needs.
  3. Automated Updates: Tangoe One Mobile is automatically updated when you use your Now platform to order and manage devices and services