Rich Products Corporation Reduces Annual Mobile Spend by More Than 16%

Rich Products Corporation Reduces Annual Mobile Spend by More Than 16%

Tangoe’s Managed Mobility Services deliver substantial cost savings. 

16%

reduction

in annual spend

The Challenge

Rich Products Corporation is one of the world’s largest family-owned food companies and a leading global supplier to the food service, in- store bakery, retail, and industrial marketplaces. With 11,000 employees across the globe, Rich Products has an extensive mobile workforce and approximately 2,600 devices under management. 

The number of personal devices used within Rich Products was growing rapidly. Leadership and IT management had little visibility into the expense management of these assets and was being hit with unforeseen costs. Due to the increasing complexity of mobility, they recognized that they needed a partner capable of handling not only current needs and processes efficiently and effectively, but one that could also scale as the company continued to expand. 

The Solution

Rich Products leveraged Gartner as its guide for selecting a vendor when it came to Managed Mobility Services (MMS). A Tangoe team was assigned to drill down into the hierarchy of associates, billing structures, payment models, procurement methods, and all other operational processes that would need to be transitioned. Following a comprehensive assessment, Tangoe integrated all Rich Products’ data and assets onto its systems and platforms within three months. Rich Products’ managers characterized it as a smooth, efficient process performed with due diligence. Tangoe provided them with a phased approach that could be adapted over time and to ensure a smooth transformation without rework. 

Rolls-Royce Rolls into Major Savings with Tangoe’s Managed Mobility Services

Tactical Reviews

Monthly optimization reports 

Rolls-Royce Rolls into Major Savings with Tangoe’s Managed Mobility Services

Cost Savings

Automated price negotiations & charge disputes 

Informa Cuts Mobility Costs Through Global Sourcing Project

Proactive Partnership

Consistent improvement of business processes

 

The Outcome

For years, Rich Products has relied upon Tangoe to manage its mobility program that currently supports 2,600 devices. Rich Products currently utilizes Tangoe’s Managed Mobility Services (MMS) to handle all asset needs including: 

  • Device procurement and lifecycle management 
  • Device setup and activation 
  • Application and content management 
  • Expense management 
  • Device security and permissioning 
  • Ongoing management and support 
  • IT help desk
     

Tangoe provides Rich Products with a tactical review each month to monitor progress and assess proactive or reactive program changes. Through rolling reports, Rich Products reviews its costs and is advised by Tangoe on how to optimize savings, which has reduced annual mobility spend by more than 16% over the last four years.