Tangoe Builds a Global TEM Program for Multinational Home Improvement and Hardware Company

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The Challenge

A multinational company known for marketing power tools and accessories, hardware, home improvement products, and technology-based fastening systems turned to Tangoe for help managing their Network and Mobile device expenses and optimize their costs and spend. With over $14.5 billion in annual revenue and more than 10,000 employees, the company was also looking to expand their Telecom Expense Management (TEM) program from solely their US operation to a global TEM program.



across the globe


in annual

Global operation

in need of

The Solution

Prior to Tangoe, each country was managing things locally, and had no way to centralize, comprehend, or control this spend, let alone the ability to leverage this global spend. As a result, they were overpaying for these services because it was so decentralized, meaning they were unable to manage and protect the company data that was on their Mobile devices.

After an in-depth audit, Tangoe Advisory Services helped the company discover, document, and centralize their Network and Mobile assets, making it easier than ever for them to leverage their spending and obtain discounts that were previously not available to them. Tangoe implemented a uniform Global Mobile Policy and simplified how they manage their Mobile fleet by standardizing devices across their mobile fleet as part of the overall program.

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Expert Consulting Resources

Expertise from Tangoe’s Advisory Services team

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Simplified TEM Environment

Optimized for in-use and up-to-date inventory

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Mobile Device Management

To help procure, update and maintain mobile devices across the company

The Outcome

As an integrated partner, Tangoe is now directly responsible for ensuring employees have a working device at a reasonable cost and access to a domestic speaking Help Desk during local business hours. This invaluable level of TEM services ensures the company’s employees are able to focus on their core responsibilities without interruptions to cellular service.

through Tangoe