Prior to Tangoe, each country was managing their own telecom services locally, making it difficult to define global spending, control costs, and leverage economies of scale. As a result, the retailer was overpaying for services. Additionally, they were unable to manage and protect company data on their mobile devices.
After an in-depth audit, Tangoe Advisory Services helped the retailer discover, document, and centralize their network services and mobile assets across the globe. With a holistic view of all services and devices, the retailer could now govern spending and negotiate bulk-price discounts.
With the help of Tangoe’s Managed Mobility Services, the retailer implemented a Global Mobile Policy which standardized device types across their mobile fleet, thus simplifying logistics and security management. Moreover, Tangoe’s Help Desk services ensure all employees have a working device with their technical questions and issues resolved in their local language.
Years later, executives were curious to see how much money they could save if they transitioned from a corporate-liable approach to a Bring-Your-Own-Device (BYOD) approach. Thanks to their up-to-date inventory of assets coupled with Tangoe’s evaluation of the BYOB opportunity based on their specific security environment, executives were armed with the data they needed to make an informed decision. In the end, they opted to maintain their corporate-liable model.
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