Tangoe One Telecom

Built to manage your connectivity and telecommunications infrastructure of any size or complexity, Tangoe One Telecom delivers a complete, end-to-end lifecycle technology expense management solution to drive efficiency, cost savings, predictability, and innovation for your business.

As the leading telecom solution, Tangoe One Telecom provides full visibility and control across voice, data, power, facilities and network connectivity expenses, including full inventory and corresponding invoices, in one central location. Artificial intelligence (AI), machine learning (ML) and robotic process automation (RPA)-powered technology, combined with expert managed services and support, simplify, manage and optimize telecom solutions for enterprises of all sizes – driving measurable business outcomes.

What does Tangoe One Telecom do for you?

Simplify

Simplify and standardize processes, reduce manual tasks and leverage a broad range of integrations that seamlessly interact with your business systems.

Manage

Manage orders, inventory, invoices, expenses, auditing & optimizations in a single, intuitive, easy-to-navigate platform that provides a single, centralized source of truth with detailed reporting and analytics.

Optimize

Reduce errors, drive resource efficiencies, and strengthen compliance and security across the organization with automation-driven workflows.

Telecom solutions and services that deliver simplicity, savings, and user satisfaction.

Takes the complexity out of TEM and the burden off your shoulders with the technology and expertise needed to get the most value out of your fixed wireline investments and successfully operate and scale your business.

Order Management

Create, track and submit quotes and service orders to vendors with speed and efficiency. Easily initiate, view, approve, and track all telecom moves, adds, changes and disconnects (MACDs). Need additional resources? Tangoe fulfillment services take the complexity and burden of order management off your plate — our dedicated team handles everything from processing to accurate inventory tracking, so your staff can focus on what matters most.

Inventory Management

View, manage and track all telecom services in one place with an accurate inventory database updated in real-time, plus self-service reporting for a clear understanding of current services and insight into future needs. Interactive inventory mapping visually connects services to locations and service attributes, making it easy to understand where infrastructure exists, identify unmapped inventory, and maintain accurate records across your telecom environment.

Invoice Management

Unload the burden of invoice processing from your staff and let us keep track of your bills to ensure accuracy with automated invoice validation, cost allocation and processing to avoid unnecessary service disruptions, overages or late fees.

Expense Management

Gain complete transparency into costs so you can scale or right-size your business with powerful expense management software that tracks every single fixed wireline expense in one single platform with built-in robust self-service reporting and analytics. Explore the data yourself with granular reporting and filters or have Tangoe’s AI assistant surface financial intelligence instantly.

Audit & Optimization

Ensure that you only pay for what you need, use and are contractually bound to. Any billing issues are then identified and prepped for dispute, with Audit Reports detailing monthly savings upon recovery of funds. Upon request, we can also handle the entire Dispute Management process on your behalf.

Reporting & Analytics

Real-time, on-demand reporting for authorized users provides visibility into global inventory, support, and billing data in one central application, allowing you to analyze telecom services at any level of detail. Inventory mapping enriches analytics by linking services to locations and service attributes, enabling deeper insights, benchmarking, and AI-driven analysis across your telecom environment.

Consulting

Gain strategic insights, receive full historical expense audits, find the right carriers, negotiate the best global contracts to reduce IT operating costs, prepare for Network Transformation or Merger, Acquisition & Divestitures with additional Advisory Services.

Tangoe Pay

Eliminate late fees and disconnects by centralizing and automating invoice payments across your vendors — with full cost allocation, payment approval controls, and end-to-end visibility, all managed by Tangoe.