What is UCaaS?

UCaaS is a cloud-delivered unified communications model that supports these six functions: Enterprise Telephony, Online Meetings (a/v & web conferencing), Communication-enabled Business Processes, Instant & Unified Messaging…

UCaaS and TEM are Like Chocolate and Peanut Butter

UCaaS and TEM are Like Chocolate and Peanut Butter

A little fun fact: The Reese’s peanut butter cup is the number one selling candy brand in the United States. It was created by Harry Burnett Reese in 1928 and sold for one penny each. Can you imagine life without Reese’s? That’s what UCaaS and TEM are; they go together perfectly and make your life […]

Tangoe One Platform Adds IaaS and UCaaS

Tangoe One Platform Adds IaaS and UCaaS

Tangoe has long been the leader in IT expense and asset management.  Born with the mission of helping large multi-national companies wrangle their growing voice and data spend across increasing number of carriers was the solution Tangoe solved.  The software and services that Tangoe has continually innovated on to simplify, manage, and optimize telecom and […]

IT Can Make or Break Your Employee Experience—Here’s What to Do About It

IT Can Make or Break Your Employee Experience—Here’s What to Do About It

Remote and hybrid working environments are here to stay. According to a recent forecast from Gartner, 51% of all knowledge workers worldwide will work remotely by the end of 2021, a massive increase from 27% in 2019. Remote workers will soon represent an estimated one-third of all employees worldwide.  In 2021 alone, use of laptops and […]

UCaaS vs. DaaS: Two Sides of the Same Coin

UCaaS vs. DaaS: Two Sides of the Same Coin

Some things go better together and probably always will—it’s certainly true for Unified Communications as a Service (UCaaS) and Device as a Service (DaaS), a power duo driving the future of work. It’s important to delineate between the two solutions and explain how each intersects to streamline communications, standardize device management, and most importantly, drive productivity gains at all […]

Delivering Success with a Hybrid Team

Delivering Success with a Hybrid Team

While new digital communication technologies have made managing remote employees easier than ever, many companies continue to be torn between sticking with a dispersed teams and offering an on-site experience for all. A hybrid work environment provides workers with the best of both worlds—remote work strategies for those who can, and traditional on-premise opportunities for those who want or need […]

Challenges & Opportunities in Global Work

Challenges & Opportunities in Global Work

We’re closing in on nearly two years since the great remote work shift, an experiment many companies are continuing in the near future. New hybrid work environments and the adoption of work-from-anywhere have fundamentally changed the way organizations function, hire, and collaborate.  Fortunately, many of these changes have been for the better. A survey from PricewaterhouseCoopers found that employees have become more comfortable with […]

Fighting Fraud & Misuse via Unified Communications as a Service (UCaaS)

Fighting Fraud & Misuse via Unified Communications as a Service (UCaaS)

Each year, organizations lose an average of 5% of their revenue to fraud. Despite new training programs for workers and other initiatives meant to combat misuse, that number hasn’t budged in years. This translates into total losses of $3.7 trillion lost each year—resources better spent on improving operations, including effective fraud-fighting tools.  New technologies such as Unified Communications as a Service (UCaaS) expense management can provide these fraud-fighting tools while boosting overall productivity across an organization. Tapping into these […]

Mastering Work-From-Anywhere: 7 Tips & Tricks

Mastering Work-From-Anywhere: 7 Tips & Tricks

Change is inevitable in the working world, and yet it’s looking more and more like work-from-anywhere (WFA) is here to stay. After all, anyone thinking the remote work shift over the past two years would be a passing fad may want to reassess their priorities. Surveys show that 81% of employees now want the flexibility of work-from-anywhere in their careers, demonstrating the importance of new policies for […]