What is Device as a Service (DaaS)?

DaaS is the end to end outsourcing of device management both software and hardware of units such as desktops, laptops, smartphones, or tablets with preconfigured software, services, and repair services – all managed by a service provider.  

IT Can Make or Break Your Employee Experience—Here’s What to Do About It

IT Can Make or Break Your Employee Experience—Here’s What to Do About It

Remote and hybrid working environments are here to stay. According to a recent forecast from Gartner, 51% of all knowledge workers worldwide will work remotely by the end of 2021, a massive increase from 27% in 2019. Remote workers will soon represent an estimated one-third of all employees worldwide.  In 2021 alone, use of laptops and […]

UCaaS vs. DaaS: Two Sides of the Same Coin

UCaaS vs. DaaS: Two Sides of the Same Coin

Some things go better together and probably always will—it’s certainly true for Unified Communications as a Service (UCaaS) and Device as a Service (DaaS), a power duo driving the future of work. It’s important to delineate between the two solutions and explain how each intersects to streamline communications, standardize device management, and most importantly, drive productivity gains at all […]

Why Device Management Is Essential For 2022

Why Device Management Is Essential For 2022

As organizations embrace the work-from-anywhere future, the need for a simple solution to manage the complex fleet of laptops, tablets, smartphones, and IoT devices, will continue to grow. The benefit of streamlining device management for your distributed team?  Long-term (and sustainable) efficiency gains and smarter resource allocation at all levels of the business. Before you […]

Challenges & Opportunities in Global Work

Challenges & Opportunities in Global Work

We’re closing in on nearly two years since the great remote work shift, an experiment many companies are continuing in the near future. New hybrid work environments and the adoption of work-from-anywhere have fundamentally changed the way organizations function, hire, and collaborate.  Fortunately, many of these changes have been for the better. A survey from PricewaterhouseCoopers found that employees have become more comfortable with […]

Fighting Fraud & Misuse via Unified Communications as a Service (UCaaS)

Fighting Fraud & Misuse via Unified Communications as a Service (UCaaS)

Each year, organizations lose an average of 5% of their revenue to fraud. Despite new training programs for workers and other initiatives meant to combat misuse, that number hasn’t budged in years. This translates into total losses of $3.7 trillion lost each year—resources better spent on improving operations, including effective fraud-fighting tools.  New technologies such as Unified Communications as a Service (UCaaS) expense management can provide these fraud-fighting tools while boosting overall productivity across an organization. Tapping into these […]

Technology Expense Management—Don’t Lose Sight of Ransomware

Technology Expense Management—Don't Lose Sight of Ransomware

Between 2019 and 2020, the number of ransomware attacks in the US more than doubled. These attacks, typically involving a criminal group hacking into a company’s system to hold vital data for ransom, have become more coordinated over the years, to the point where organizations of all sizes have been victims of an attack.  For many organizational […]

Improving Enterprise Mobile Device Security and Value with DaaS

Improving Enterprise Mobile Device Security and Value with DaaS

When the FBI released its annual Cybercrime Report in late 2020, the agency revealed some alarming results. Over $4.2 billion in losses were reported due to cybercrime, a full 69% increase from the 2019 numbers. Since then, major data breaches such Solar Winds or Colonial Pipeline have dominated news headlines and made cybersecurity a key […]

Device as a Service (DaaS): The Next Evolution of Managed Services

Device as a Service (DaaS): The Next Evolution of Managed Services

It’s the next great challenge in the future of remote work: providing globally dispersed teams with the right hardware they need to do their best work.  In the 2000s through to the 2010s, organization leaders sought out Managed Services providers for their IT infrastructure and hardware needs. Rather than buy, maintain, and fix individual devices for each member, teams instead thrived […]