Tangoe One Telecom

Built to manage fixed wireline Telecom infrastructure of any size or complexity, Tangoe One Telecom delivers a complete, end-to-end lifecycle TEM solution to drive efficiency, cost savings, predictability, and innovation for your business. As the leading TEM provider, the Tangoe One Telecom solution provides full visibility and control across voice, data and network expenses and a complete inventory and corresponding invoices in one central location. AI, ML and RPA powered technology, combined with expert managed services and support, simplify, manage and optimize telecom solutions for enterprises of all sizes and result in meaningful business outcomes.

What does Tangoe One Telecom do for you?

Takes the complexity out of TEM and the burden off your shoulders with the technology and expertise needed to get the most value out of your fixed wireline investments and successfully operate and scale your business.

Simplify

Simplify and standardize processes, reduce manual tasks and leverage a broad range of integrations that seamlessly interact with your business systems.

Manage

Manage orders, inventory, invoices, expenses, auditing & optimizations in a single, intuitive, easy-to-navigate platform that provides a single, centralized source of truth with detailed Reporting & Analytics.

Optimize

Reduce errors, drive resource efficiencies, strengthen compliance and security across the organization with automation-driven workflows.

A TEM solution and services that delivers simplicity, savings and user satisfaction.

Order Management

Create, track and submit service orders to vendors with speed and efficiency. Easily initiate, view, approve, and track all telecom moves, adds, changes and disconnects (MACDs). Identify monthly spending spikes and ensure you’re getting optimal services from the right vendors. 

Inventory Management

View, manage and track all telecom services in one place with an accurate initial inventory database updated in real-time and self- service reporting to give you a clear understanding of current services and help you assess future needs.

Invoice Management

Unload the burden of invoice processing from your staff and let us keep track of your bills to ensure accuracy with automated invoice validation, allocation and processing to avoid unnecessary service disruptions, overages or late fees.

Expense Management

Gain complete transparency into costs so you can scale or right-size your business with powerful expense management software that tracks every single fixed wireline expense in one single platform with build-in robust self-service reporting and analytics.

Audit & Optimization

Ensure that you only pay for what you need, use and are contractually bound to. Any billing issues are then identified and prepped for dispute, with Audit Reports detailing monthly savings upon recovery of funds. Upon request, we can also handle the entire Dispute Management process on your behalf.

Reporting & Analytics

Real-time, on-demand reporting for authorized users that provides visibility to all global inventory, support, and billing data in one central application and allows you to get as granular or high-level of views as necessary.

Consulting

Gain strategic insights, receive full historical expense audits, find the right carriers, negotiate the best global contracts to reduce IT operating costs, prepare for Network Transformation or Merger, Acquisition & Divestitures with additional Advisory Services.