Tangoe One Mobile for BYOD Model

Tangoe’s mobile software application is not limited to managing only a corporate liable model. In fact, enterprises are realizing increase productivity, enhanced security, time savings and reduced costs when leveraging our software and services to support a bring your own device (BYOD) model. Tangoe’s a visionary in Gartner’s Magic Quardrant for MMS and our innovative software and complementary solutions support businesses of all sizes around the globe.

What does Tangoe One Mobile in a BYOD Model do for You:

Program Management

Create, track and manage Bring Your Own program
Monitor program enrollment by user
Establish programs domestically and around the world
Track UEM enrollment of Bring Your Own Devices

Limit or enable eligibility based on user role or group
Limit devices you allow to be enrolled
No-touch expiration of program enrollment when employee leaves the organization

Stipend And Reimbursement Management

Create, track and manage Bring Your Own programs
Monitor program enrollment by user
Establish programs domestically and around the world
Track UEM enrollment of Bring Your Own Devices
Limit or enable eligibility based on user role or group
Limit devices you allow to be enrolled
No-touch expiration of program enrollment when employee leaves the organization

Self-Service Enrollment

BYOD Policy acceptance and reporting
Eligible employees enroll in BYOD programs directly in Tangoe One Mobile
Flexible approvals ensure appropriate program sign-of

Dynamic Reimbursement amounts show the user’s eligible reimbursement amount, if any
Automated communication to confirm enrollment and assist in enrollment in MDM or UEM follow approval

Help Desk Support Services

Self-Service Tangoe Mobile Platform assistance
Assist users’ activity requests in Tangoe Mobile
Provide help documentation in Tangoe Mobile
Facilitate understanding company policies and procedures
Assist in understanding details of devices, lines, and memberships
Support users with locating activities in Tangoe Mobile
Help users with scheduling or exporting Tangoe Mobile system reports

Bulk activity creation for administrators
Setting up corporate email on device
Logging into MDM/UEM • Remote wiping of enrolled devices via UEM, if applicable
Resetting passwords
Troubleshooting corporate email issues
Redirect to Customer’s internal support desk • Additional optional UEM Services available

How it Works

Tangoe Responsibilities:

Open a separate bank account designated for Customer funds
Develop EDI files necessary for submitting payments to the carriers
Once per month, provide detailed invoices for Customer’s initial review and approval via a web-based administration app. Invoices will include:
- - Employee ID
  - Name
  - Mobile Device Number
  - Name
Open a separate bank account designated for Customer funds

Once per month, provide a consolidated invoice for Customer payment
Mark invoices as “paid” in web-based administration app upon full payment from Customer
Initiate EDI payments to be sent to carriers for application to End User accounts
Mark invoices as “Reimbursements Applied” in web-based administration app once bank has processed payments
Send emails to End Users to notify them that payments have been sent

Client Responsibilities:

Allow approximately 5 weeks for development and set up
Establish monthly date for review of initial invoice
Provide a custom field in the user feed that dictates fixed reimbursement amount by employee
Establish guidelines for handling missed reimbursements
Assign a billing POC for invoice reviews, approvals and payments

Direct End Users to the Tangoe platform to register for Reimbursement Program
End Users must submit their Carrier, Billing Account Number (BAN), and phone number
Note: Billing cycle end dates vary by account. This may cause payments to reflect on the following month’s carrier statement. End Users are responsible for the full payment due to their carrier account.
Pay consolidated invoice in full upon receipt via ACH or Wire