New telecom expense management report recommendations map to Tangoe’s technology-based offerings
ORANGE, Conn., Dec. 18, 2006— Tangoe, Inc., the leading globalprovider of enterprise telecommunications expense management (TEM)software and services, today announced its agreement with, andsponsorship of, Aberdeen Group’s latest report on telecom expensemanagement, noting that Tangoe’s software and services address thereport’s key findings. The new report entitled “The Cost of Not Acting:The Total Telecom Cost Management Benchmark Report” reveals thatenterprises without a proactive approach to cost management may forfeitup to 18% of their annual telecom spend.
“This report confirms what Tangoe has long held to be true: thatintelligent automation is the key differentiator when it comes totelecom expense management solutions, no matter if the solution is onpremise or outsourced,” said Tangoe president and CEO Al Subbloie. “Theability to make telecommunication costs transparent and understandablehas the potential to regain millions of wasted dollars for a company.Tangoe’s highly acclaimed, patented software technology andtechnology-based consulting services allow enterprises to gain bettervisibility and control of their telecom resources and save vast amountsin the process.”
The Aberdeen report reveals telecommunications and related networkservices are top line item expenses for the average Fortune 500Company, typically equaling 3.6% of their revenue. The report alsostates that while telecom rates have declined, spending has continuedto rise due to ineffective management and increases in the consumptionof services.
Joe Basili, research director at Aberdeen Group, and lead author ofthe report stated, “Contrary to conventional thinking, 65% of oursurvey respondents incur late payment penalties. The ability to payinvoices on time has a significant impact on the ultimate cost oftelecom services. Enterprises forfeit 12% to 18%, if they do not have aproactive approach to cost management that leverages technology andprocess improvements through outsourcing.”
Tangoe automated solutions and services drive telecom savings andspend visibility for voice, data, and wireless across contracts,billing, inventory, procurement, assurance, and reporting— the completerange of telecom expense processes.
As real customer examples, Tangoe helped an in-store grocerymarketing company with 17,000 phone lines slash telecom expenses by50%, from $8 million to $4 million. It also gave visibility to over10,000 cost centers at one of the nation’s top ten banks, shrinkingtelecom costs by $15 million, including $1.7 million in securedcredits. And a $3 billion clinical testing company with over 1,000locations worldwide reported a 35% reduction in theirtelecommunications spend, or a $7 million savings, in just twelvemonths.
he report surveyed industry executives with annual telecom expensesranging from $450,000 to $250 million to identify best practices fortotal telecom cost management solution selection and to provide atactical handbook for enterprises considering business processautomation (BPO), software, and/or hosted solutions.
To download a complimentary copy of the Aberdeen report, please visit:http://www.aberdeen.com/includes/asp/sponsored_registration.asp?ci=/launch/report/benchmark/TTCM_TheCostofNotActingReport_JB_3611.asp
About Tangoe, Inc.
Tangoe, Inc., the global leader in Telecom Expense Management(TEM) solutions, delivers software products and consulting servicesthat enable organizations to better understand, manage, and controltheir enterprise-wide voice, data, and wireless telecommunicationsservices and their costs. Tangoe’s flagship software product, theCommunications Management Platform (CMP), provides a patentedtechnology foundation that enables dramatic cost reductions, whichsignificantly contribute to organizational profitability. Global 2000organizations worldwide depend on Tangoe software and services tooptimize their telecommunications expense management processes. In2006, Tangoe placed at No. 105 on the Inc. 500 list, ranked No. 64 onDeloitte’s Fast 500, and was named the second fastest growingConnecticut technology company in the Deloitte Technology Fast 50.Tangoe is headquartered in Orange, Connecticut with internationaloffices in Manchester, England and Kuala Lumpur, Malaysia. Tangoeprovides solutions in the United States through direct and partnersales channels, and internationally through partner sales channels.
Tangoe is a registered trademark of Tangoe, Inc.