Leading Financial Services Institution Turns to Tangoe for Mobile Device Management

With concerns of cybersecurity at an all-time high, this organization turned to Tangoe for help implementing a new mobile device management policy.

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The Challenge

A large, leading financial services institution eliminated their existing bring-your-own-device (BYOD) policy and implemented a new mobile model that required all employees to use a company-provided mobile device with consistent security applications and procedures. Given increased cybersecurity risks and regulatory governance factors, the company was eager to urgently enact this new policy, so they turned to Tangoe.


to corporate liable


new mobile devices

The Solution

Tangoe was enlisted to help procure 7,000 new devices for the financial services institution’s employees. In addition, Tangoe was tasked with kitting each individual device with company-approved applications and accessories, and installing unified endpoint management and mobile device management software on every device. Tangoe also took on the responsibility for coordinating all logistics and standing up their ongoing mobile Help Desk services supporting their employees around the globe.

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Mobile Fulfillment & Logistics

to help procure, update and maintain mobile devices across the company

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Unified Endpoint Management

for security, governance and compliance

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First-Touch Help Desk

leading to less downtime and increased efficiency

The Outcome

In 2020, on the heels of the COVID-19 pandemic, ransomware rose 700% from 2019 levels. As the world shifted to a work-from-anywhere economy, effective mobile device management became more important than ever. By procuring 7,000 new devices and swiftly kitting each with the necessary company-approved applications and accessories, Tangoe was able to help this company stay protected and ensure they meet regulation and compliance requirements, without the headache of having to learn the ins and outs of each regulation. Ongoing Help Desk Services also ensures that should any employee have an issue with their new device, they can get the assistance they need quickly and easily.

through Tangoe