What is Culture? Season 2 – Episode #6: Second Look Back

In season one, I put out an episode called First Look Back, which was a compilation of the first ten interviews. And so, this episode, The Second Look Back, is a compilation of the last ten episodes.

What’s cool about this week’s show is that it contains guests from both season one and season two: Tangoe employees, vendors, and clients. From April to July. Plus, this episode has been arranged in a way where you can follow along without having previously listened to the original interviews.

Want More? Listen to All Ten Episodes Below

Season 1 – Episode #12: It’s the How

Guest: Kyle Borner, Director of Global Data Loading & Invoice Processing and General Manager | Kunshan, China
Kyle kind of blew my mind a bit when he said that culture is an individual endeavor—that defining and building a culture is totally within our own control. As he says, it’s those small interactions of how we do our work, how we interact, how we communicate, that when built up over time and over millions of interactions is what ultimately is our culture.

Listen to S1 Episode #12


Season 1 – Episode #13: Think Globally

Guest: Sally Morrison, Director of Implementations | Abingdon, England
Sally was a wonderful guest since she was so real and honest and courageous. That’s the trifecta for me. I specifically appreciated that she took this opportunity to remind all of us at Tangoe that we are a global organization, yet sometimes for our employees and our customers, it could feel as if we are a U.S. organization with offices across the globe.

Listen to S1 Episode #13


Season 1 – Episode #14: The Right Place

Guest: Mandy Tyrrell, Renewal Specialist | Auston, TX – Remote
The day before our recording, Mandy handed out “goody bags” to all of her colleagues. In this interactive and enlightening interview, Mandy walks us through the contents of her goody bag and discusses their symbolic significance. It will change how you think.

Listen to S1 Episode #14


Season 1 – Episode #15: We’re All in Sales

Guest: Sarah Curtis, Director of Sales Enablement | Shelton, CT
Sarah discusses some major challenges that our sales organization faces and what she and leadership are doing to remove any obstacles. She also discusses how every Tangoe employee plays a part in the sales journey of our clients—how everyone who does their job with excellence is helping Tangoe retain, acquire, and delight our customers.

Listen to S1 Episode #15


Season 1 – Episode #16: Tangoe LIVE 2019 Recap

This is a look back at Tangoe LIVE 2019, which took place May 19-22. Although this installment of What is Culture? is mostly Rocco’s reflections of Tangoe LIVE 2019, it also includes a candid conversation with the incredible Katie Ferrante-Greene, our Director of Customer Programs, who headed up the gigantic event.

Listen to S1 Episode #16


Season 2 – Episode #1: The Heartbeat

Guest: Courtney Ebo, Senior Account Executive at Marriott International
Courtney has been with the Marriott, our vendor, for over 14 years. She and I recorded together during day one of Tangoe LIVE 2019. Courtney, a Florida State graduate and a long-time Californian, had plenty to share regarding culture.

Listen to S2 Episode #1


Season 2 – Episode #2: Work Relationships

Guest: Cristiana Salaoru, Business Process Outsourcing Manager | Bucharest, Romania
This interview is a reminder that no matter where our coworkers sit, if we take the time to learn more about them as a person, this will, as a result, improve the culture as well as our professional, working relationships.

Listen to S2 Episode #2


Season 2 – Episode #3: Culture Trumps Strategy

Guest: Dave Hansen, Operating Executive at Marlin Equity Partners and Executive Chairman of Tangoe
Dave discusses what it was like to publicly announce the acquisition of Tangoe, why he feels Bob Irwin was and is the perfect CEO for the organization, how he feels we’ve handled the acquisition of MOBI, where he sees Tangoe in the next five years, and why he believes that culture trumps strategy.

Listen to S2 Episode #3


Season 2 – Episode #4: Making Progress

Guest: Emily Zhao, Client Services Manager | Kunshan, China
This episode reminds us that if you want to evolve and progress at Tangoe—or anywhere for that matter—there is an opportunity to do so, as long as you share a similar desire and drive that exists within Emily.

Listen to S2 Episode #4


Season 2 – Episode #5: Partnership

Guest: Julie Davis, Team Lead for Telecom Expense Management at KeyBank
KeyBank is a major national bank headquartered in Cleveland, Ohio, with over 18,000 employees and branches in over 15 U.S. States. Julie discusses the culture at her organization, as well as her perception of ours here at Tangoe.

Listen to S2 Episode #5


About the Podcast

How does Tangoe—a global organization with over 2,200 employees in 11 countries, who has acquired several organizations throughout its nearly 20-year history—maintain, nurture, or alter its collective company culture? Can it be done? Before answering that, an organization must first discover its culture as it currently exists—without judgement. And that’s precisely what this podcast aims to do. Join us as we rediscover Tangoe’s culture through a series of candid interviews with employees, industry analysts, clients, and more. Learn more about the podcast What is Culture?

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