Once the contract is signed, Tangoe’s implementation teams will initiate the design and build of the databases required to provide your services by requesting in scope data. This data will be updated and changes reflected based on information that continues to be provided throughout the duration of the services.

Data Category	Data Type	Data Source/s
Employees’ data	Name of your current employees	Your Organization or vendor
	Title of your current employees	Your Organization or vendor
	Email address of your current employees	Your Organization or vendor
	Phone numbers (landline) of your current employees	Your Organization or vendor
	Phone numbers (mobile) of your current employees	Your Organization or vendor
	Job title of your current employees	Your Organization
	Organizational charts and reporting structures of your current employees	Your Organization
	Your cost centres	Your Organization
	Your cost centre hierarchy	Your Organization
	Employee number of your current employees	Your Organization
	Employee employment status	Your Organization
	Work location of your current employees	Your Organization
	Line managers of your current employees	Your Organization
Telecom vendor & other third-party information (account listing)	Company name of your telecom vendors	Your Organization or the vendor/ third-party supplier
	Name of your telecom vendor contacts (Account managers)	Your Organization or the vendor/ third-party supplier
	Phone number of your telecom vendor contacts (Account managers)	Your Organization or the vendor/ third-party supplier
	Email address of your telecom vendor contacts (Account managers)	Your Organization or the vendor/ third-party supplier
	Telecom vendor invoice remittance information	Your Organization or the vendor/ third-party supplier
	Vendor billing data including summary, invoice and call detail records	Your Organization or the vendor/ third-party supplier
	Billing detail including location of call origin and destination	Your Organization or the vendor/ third-party supplier
	Device information including IMEI, SIM details, service plan details	Your Organization or the vendor/ third-party supplier
	Vendor account statements and payment ledgers	Your Organization or the vendor/ third-party supplier
Systems’ & Management Data	IP Addresses	Directly from your employee’s usage of Tangoe’s systems
	*Anonymous, aggregate management and statistical data	*Anonymous, aggregate management and statistical data
	User satisfaction surveys (post implementation & ongoing)	Directly from your employee
	Mobile policy acceptance	Directly from your employee
	Tangoe platform login, password	Your Organization
	Currency	Your Organization or vendor
	Financial reporting for invoicing	From Tangoe’s systems
	Systems User ID & systems profile	System generated
	System logs, traffic data, transmission data, and tracking data	Generated by Tangoe Platform
	Audit records, user interactions with the system including access logs, acknowledgement or acceptance records and change logs	Generated by Tangoe Platform
	Allocation String	Generated by Tangoe Platform
Service Dependent: Employees’ data	Audio recording of a service desk phone call	Directly from your employee
	Approval level	Your Organization
	Shipping address	Your Organization
	Service desk requests or complaints	Directly from your employee
	Credit card details, employee home address	Directly from your employee
Your office(s) information	Address of your current offices	Your Organization

*Where applicable, Tangoe shall maintain and use the information in aggregated, anonymized, and deidentified form and not to attempt to reidentify it.