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The healthcare industry is in the midst of a digital transformation, hastened by the onset of the COVID-19 pandemic.  Healthcare mobility and its technologies—from widespread use of new types of endpoint devices to smart medical equipment and sophisticated analytics—are fueling the debate over the future of value-based care.  Digital transformation in healthcare is made possible thanks to the mobility revolution.  It enables practitioners, organizational stakeholders, patients and users throughout the healthcare spectrum to experience cutting-edge medicine.  

Because of this, it’s critical to view mobility beyond the IT lens.  Here are three ways that healthcare mobility is shaping the future of care. 

Enhanced Patient Experience

Mobility solutions equip healthcare professionals with the appropriate tools they need to do their job effectively. This means enabling healthcare organizations to deliver advanced care with enhanced patient engagement and improved efficiency.  Using mobile devices, such as tablets, can help doctors and nurses provide more accurate information to patients and family members, wherever they are.  Nothing has highlighted the importance of this more than the COVID-19 pandemic. Millions of people and their families have relied on mobile solutions for their healthcare and to stay connected. Flexibility and easy access to details of treatment improves patient confidence and helps clinicians monitor their patients more effectively.   

Healthcare Mobility Means More Insightful Data

The digital revolution is driving healthcare organizations to generate and collect massive amounts of data, making predictive analytics possible.  Instead of simply presenting information about past events, predictive analytics can estimate the likelihood of a future outcome based on patterns in the historical data.  It gives healthcare providers an edge. When a patient’s life is on the line, established patterns can improve reaction times and diagnoses. And, predictive analytics is not just for clinicians.  Provider and payer organizations can apply analytics tools as well. Financial, administrative, and data security can see significant gains in efficiency and consumer satisfaction.  As a result, choices are more informed when making decisions. It’s proactive healthcare. 

Improved Internal Communications

Medical and administrative errors in healthcare settings are often news making events. According to the Joint Commission, 80% of medical errors are attributable to communication breakdowns. One of the keys to effective communication is eliminating human error. Mobility solutions can alleviate time-consuming and error-prone manual tasks.  Automated workflows can increase the accuracy in patient identification, streamline processes and improve internal communication.  These solutions can also digitally capture information and transmit the data in real-time to healthcare providers. As a result, errors are reduced, and time is saved.

Mobile technology has enabled a myriad of organizations in other industries to offer their consumers flexibility, convenience, and enhanced customer service.  This move toward all things digital brings expectations from consumers and that is now bleeding into the healthcare space.  People demand more efficient, patient-centric care and healthcare mobility plays a large part in this momentous shift.  Solutions like tablets, smartphones, and IoT can help providers improve care and the patient experience.


Are you looking for a better way to manage your healthcare mobility program?  Contact us and we’ll show you how Tangoe can help.