Global Pharmaceuticals Company Mobilizes Smarter Clinical Trials with Tangoe

The use of mobile devices has become standard testing procedure to collect and validate study data from each individual participant but managing so many mobile devices has proven difficult, so they turned to Tangoe.

The Challenge

A global pharmaceuticals company headquartered in the Midwestern US needs to collect study data from study participants worldwide. With numerous concurrent trials at any given time, each with different requirements, the company needs to ensure that each trial patient receives the appropriate tools and methodology to deliver concrete study results. The use of mobile devices has become standard testing procedure to collect and validate study data from each individual participant but managing so many mobile devices has proven difficult, so they turned to Tangoe.

18

Offices

around the world

125

Countries

where products are sold

The Solution

Tangoe was enlisted as a key partner, helping fulfill the critical logistics for over a dozen different, simultaneous trials. Tangoe is responsible for delivering mobile devices loaded with specific applications for each study participant to complete and record their study experiences within a designated timeframe. The technological component of these trials needs to be painless and simple to roll-out for many patients required to achieve a statistical population. Tangoe’s seamless global execution is just what the doctor ordered, including Mobile Software, Help Desk, Logistics, UEM Licensing and Management, and Inventory Management.

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Improved Inventory Management

to help manage and maintain mobile devices around the world

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Reliable and Scalable Support

and governance for the entire mobile lifecycle

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First-Touch Help Desk

leading to less downtime and increased efficiency

The Outcome

Tangoe has helped create a new standard operating procedure for the pharmaceutical company’s clinical trials, enabling the company to efficiently test and deliver new medicines that improve quality of life and save lives worldwide.

through Tangoe

auditing