Tangoe Wins Gold Stevie® Award for Cutting Implementation Times in Half 


Tangoe was named the winner of a Gold Stevie® Award in the “Best Technical Support Solution” category in the 21st Annual American Business Awards® today. This is our second time to win a Gold Stevie for customer service.

Why did we win a gold medal? Because we’ve cut solution implementation times in half while simultaneously improving the Customer Experience!  

When it comes to optimizing costs, speed is everything. Every day and week that it takes to implement a cost optimization program represents a lost opportunity in savings. The faster our customers can start cutting their costs, the more money they save in the long run.  

This is where Tangoe comes in with the leading IT expense and asset management solution, helping clients build and execute cost optimization programs faster than our competitors. 

Cutting Implementation Times in Half 

Previously, we introduced Tangoe’s agile Implementation Methodology and Governance Model, our proven formula that focuses on quality to accelerate solution implementation. This way our clients go-live faster, save money quicker, and achieve ROI sooner.  

Now, we’ve tightened our process, beating our own speed records by cutting average installation times by 50%! All the while, we have maintained our high quality of service, as proven by our customer feedback and quality rating scores. 

Tangoe’s CEO, James Parker said, “We’re honored to receive this prestigious award. I couldn’t be prouder of our support teams for their dedication and focus on satisfying customers through the on-boarding and implementation processes. As a gold Stevie winner, we are proven as the recognized industry leader in IT expense and asset management.”  

“It is very gratifying for us to be able to recognize the achievements of such a wide variety of organizations, teams, and individuals in the 21st ABAs,” said Maggie Miller, President of the Stevie Awards. 

“I am very proud of all the innovative thinking and hard work that our team has invested in the deployment program. Tangoe is leveraging new technologies and methodologies to continuously improve the deployment process, and the results are clear — timeframes cut in half and happy customers,” said Chris Dubanowitz, Tangoe’s Senior Director of Deployments. 

More than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories. 

About the Stevie Award 

The American Business Awards are the U.S.A.’s premier business awards program. Nicknamed the Stevies for the Greek word meaning “crowned,” the awards, the Gold Stevie Award has been conferred for achievement in business to organizations and individuals in more than 60 nations. Details about The American Business Awards and the list of 2023 Stevie winners are available at www.StevieAwards.com/ABA.