Release date: 12/11/2007
Company’s CommCare managed services solutionoffering for fixed and mobile lifecycle communications management honored foroutstanding innovation
ORANGE, Conn., December 11, 2007 —Tangoe, Inc., a leading global provider of enterprise communications lifecyclemanagement software and technology-driven services, today announced that thecompany received a 2007 “Product of the Year” award from Technology MarketingCorporation’s (TMC) Customer Interaction Solutions magazine. The prestigiousaward was given for Tangoe’s CommCare managed services solution offering, asuite of services for managing all processes associated with fixed, mobile, andconverged communications.
Delivered through Tangoe’s patentedtechnology platform and built upon patented technologies and best-of-breedfunctionality, CommCare managed services provide clear advantages toorganizations that seek rapid solution implementations, significant ROI, andsolution scalability. The complete communications lifecycle management solutionoffering brings control, visibility, and understanding to every criticalprocess within an enterprise’s communications environment without an on-premiseinvestment in technology infrastructure or staff expertise.
Equally effective for large or mid-sizedorganizations, CommCare services are available as an ASP model in threepre-packaged solution offerings—Base, Enhanced, and Premium—deliveringincreasing amounts of functionality, from simple invoice capture and processingto a full range of complete outsourced services. With world-class Service LevelAgreements (SLAs) defined for each service offering, CommCare establishes thehighest standards of measured and reportable performance in the industry and isdelivered to clients through a highly secure, fully redundant hostingenvironment that ensures maximum operational performance and reliability.
“Tangoe Inc. has proven they arecommitted to quality and excellence in solutions that benefit the contactcenter experience as well as ROI for the companies that use them. I am pleasedto honor their hard work and accomplishments and look forward to moreinnovative solutions from Tangoe in the future,” said Nadji Tehrani, executivegroup publisher and editor-in-chief of Customer Interaction Solutions. “For 10years, Customer Interaction Solutions magazine has been recognizing companiesthat have demonstrated excellence in technological advancement and applicationrefinements.”
“To be recognized by the leading CRM andcontact center publication in the industry for outstanding innovation is indeeda great honor,” said Tangoe president and CEO Al Subbloie. “The award isfurther validation of CommCare’s unique value proposition and the market’sgrowing demand for comprehensive communication lifecycle management solutionofferings encompassing the entire range of fixed and mobile communications.”
The 10th Annual Product of the Year Awardwinners will be featured in the January 2008 issue of Customer InteractionSolutions magazine. For more information about the Customer InteractionSolutions’ 2007 Product of the Year Awards or any of the TMC media properties,please visit www.tmcnet.com.
Tangoe,Inc., a global leader in telecommunications lifecycle solutions, providessoftware and technology-driven services that enable global organizationsto procure, manage, and control their fixed, mobile, and convergedcommunications assets and their costs. Tangoe’s software and servicesolutions are built upon patented technologies that enable dramaticcost reductions and process efficiencies which significantly contributeto organizational profitability. Global 2000 organizations worldwidedepend on Tangoe solutions to more effectively manage their telecommunicationsprocesses. In 2007, Tangoe was named No. 149 on the EntrepreneurHot 500 ranking of America’s fastest growing companies and wasnamed the fifth fastest growing Connecticut technology company in theDeloitte Technology Fast 50. Tangoe has offices in Orange, Connecticut,Austin, Texas, and Hoboken, New Jersey. Tangoe provides solutionsin the United States through direct and partner sales channels,and internationally through a global network of certified businesspartners.
Additionalinformation about Tangoe, its CommCare services, patented technologies,and business partners can be found at tangoe2016.wpengine.com, or requestedvia e-mail at firstname.lastname@example.org, or by calling (203) 859.9300.
Tangoeis a registered trademark and CommCare is a trademark of Tangoe, Inc.
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