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Tangoe Enhances MatrixMobile with New MDM Capabilities for Today’s Connected Enterprise

This article was originally published in 2014. Get the latest information about Tangoe’s Unified Endpoint Management (UEM) services.

Company’s MatrixMobile MDM v13.3 adds network access control, device certificate management and device anti-virus to enrich mobile device management and support of enterprises’ global mobile estates

Orange, Conn. — March 5, 2014 — Tangoe, Inc. (NASDAQ: TNGO), a leading global provider of Connection Lifecycle Management (CLM) software and related services, today announced enhancements to its Mobile Device Management (MDM) software version 13.3. Tangoe’s MDM software is a key component of theMatrixMobile Solution Suite and enables today’s enterprises to turn-on, manage, secure and support their global mobile estates.

Tangoe’s MatrixMobile MDM v13.3 solution suite consists of a full range of globally available capabilities that span the connection lifecycle, including advisory services, activation capabilities, security and policy management, expense management and support services, which result in comprehensive solutions for assets, expenses, usage and analytics. Rather than multiple disparate applications, MatrixMobile employs an integrated suite and single stack solution that enables enterprises to manage accountability stemming from corporate, BYOD and individual liabilities, while supporting an organization’s entire mobile estate to maximize uptime and increase end-user satisfaction throughout the workforce. It achieves this by managing onboarding, enforcing security, ensuring policy compliance and driving down expenses through real-time and predictive capabilities while providing global end user support 24x7x365.

“As enterprises around the globe rely on mobile more often than any other platform for critical tasks, there is a need for more than just a point solution for mobile device management,” said Ken Lienemann, senior vice president, Tangoe. “Tangoe’s MatrixMobile is part of our recently announced Matrix Solution suite, which provides a diverse and rich set of capabilities to address these growing needs in a globally available single solution. With MatrixMobile’s expanded capabilities, enterprises have a complete end-to-end solution for their mobility management and support needs, from managing and securing access to having the ability to outsource device management and user support, so enterprises can spend more time focusing on their core businesses.”

MatrixMobile MDM v13.3 continues to expand upon the core and best-in-class capabilities available through Tangoe’s MDM solution and is fully integrated with the company’s broader MMS suite, which further enables workplaces to leverage the de facto mobile computing platform securely, including:

  • Network Access Control – MxNAC provides network access control, preventing unauthorized and non-compliant device access to an enterprise network.  MxNAC includes integrated policy enforcement by device, connectivity method and authentication, as well as authorization based on identity of the user, liability model, and device compliance filters, including application, malware, MDM client present, and much more. In addition, MxNAC quarantines and self-remediates non-compliant mobile devices, including BYOD ownership models, and enforces security and compliance requirements.
  • Anti-Virus – MxRx is an anti-virus solution for Android devices that protects smartphones, mobile phones or tablets from malware in apps and from the Internet without impacting battery life or memory. Tangoe MxRx also provides daily updates and definable scan intervals for data reliability and efficiency. Additionally, the protection feature surveys all newly installed or updated apps and activities on the Internet, while the USSD-blocker prevents the automatic execution of potentially dangerous USSD-codes.

Tangoe MDM now supports  OpenTrust CMS (Certificate Management System) for use with iOS enrollments and certificates in WiFi, Exchange, VPN, and Credentials Payloads. Integrated within the Tangoe MDM global administrative console, OpenTrust brings full digital certificate management services to Tangoe MDM customers and their iOS smartphones and iPads.

Tangoe MatrixMobile MDM v13.3 also supports the iOS App Store new Volume Purchase Program, iOS per app VPN and expanded PKI support for iOS devices for device authentication and secure communication, access and resource usage.

Reflecting the company’s continued drive for innovation, Tangoe was recently awarded another patent for its MatrixMobile real-time telecom expense management (rTEM) functionality.  The new patent titled “Systems and methods for managing a mobile device”, protects Tangoe’s ability to capture and control usage per location, per time of day, per application and per website.  It complements another recently awarded patent titled “Determining usage predictions and detecting anomalous user activity through traffic patterns”, which protects Tangoe’s ability to project usage estimates, and detect anomalous activities that could lead to unexpected costs or security threats.

For more information on Tangoe’s MatrixMobile MDM v13.3 solution suite, please visit:

About Tangoe
Tangoe (NASDAQ: TNGO) is a leading global provider of Connection Lifecycle Management software and services to a wide range of global enterprises and service providers. The company’s Connection Lifecycle Management technology, Matrix, is an on-demand suite of software and services designed to turn on, manage, secure, and support various connections in an enterprise’s communications lifecycle, including mobile, fixed, machine, cloud, social, and IT. Additional information about Tangoe can be found at Tangoe is a registered trademark of Tangoe, Inc.