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Tangoe Announces Product Strategy to Enhance Automation, Drive Product Innovation and Transform the Industry

Forward-thinking approach allows customers to optimize all technology expenses and manage all technology assets

PARSIPPANY, New Jersey, October 3, 2018Tangoe, the leading technology expense management company, with award-winning solutions for managing telecom, mobility and cloud expenses and assets, today unveiled its new product strategy focused on automation, innovation and transformation.

“Businesses today must confront rising technology costs, inaccurate forecasting, troubles allocating expenses and poor visibility into how their assets are used. Our new product strategy changes the way customers think about technology expense management,” said Bob Irwin, Tangoe CEO. “This new strategy, combined with the strength of our leadership team, will enable Tangoe customers to work smarter by letting technology work for them.”

Designed to enable Tangoe customers to effectively and efficiently optimize all their technology expenses and manage technology assets, Tangoe’s new product strategy has three pillars:

  • Robotic Process Automation (RPA), Artificial Intelligence (AI) and Machine Learning
  • Tangoe Atlas, Tangoe Rivermine and Tangoe Asentinel
  • Tangoe Atlas Platform

Through the applied use of robotic process automation, artificial intelligence and machine learning, Tangoe is raising the bar for technology expense optimization and technology asset management. Intelligent automation extends to every aspect of the Tangoe Atlas Platform and their managed services including touch-free processing of invoices, integration, reporting and analytics, and optimization. “Tangoe has built the largest repository of technology contract, rate and usage data in the world. Through benchmarking, predictive analytics and machine learning, we will unlock incredible insights and opportunities for additional cost savings for our clients,” said Irwin.

Tangoe Atlas is an enterprise-grade technology solution on which clients can manage all technology needs, including enterprise mobility and technology expense management, within a single, unified platform. Tangoe Atlas is joined by Tangoe Rivermine, a highly-configurable platform for global customers with complex technology environments; and Tangoe Asentinel, a highly-automated platform for customers looking for an easy to use, out-of-the-box solution for technology expense management.

All Tangoe customers, including those using the Billing IT (BIT), Command, and Expense Management System platforms, are invited to migrate to Tangoe Atlas, Tangoe Rivermine, or Tangoe Asentinel. Dozens of customers are already underway in their migration and scores more have already indicated their desire to move to one of the Tangoe “big three.” Tangoe expects almost all of their customers to migrate to Tangoe Atlas, Tangoe Rivermine, or Tangoe Asentinel in the next 18 to 36 months.

The Tangoe Atlas Platform is built on a foundation of shared services and capabilities that are consistent across the Tangoe Atlas, Tangoe Rivermine and Tangoe Asentinel solutions. These standard capabilities include APIs and interfaces to a global ecosystem of carriers, vendors and partners, reporting data and analytics and managed services. Tangoe will continue to focus on driving standardization and will highlight this with the upcoming Tangoe Atlas Platform Portal. This will include rich dashboards and reporting, an end user portal, and access to the most common tasks that users, executives and administrators need to operate, delivered through a simple, intuitive user interface.

Looking towards the future, Tangoe’s unrivaled expertise and technology capabilities in global expense management and optimization are evolving beyond its roots in telecom and mobile devices. The Tangoe Atlas platform can natively support any technology asset, including the discovery, cost control and optimization of SaaS licenses, and PaaS/IaaS cloud services.


ABOUT TANGOE: Tangoe is the global standard for America’s greatest brands. Tangoe customers trust them to optimize more than $35 billion of technology expenses and manage the lifecycle of more than 10,000,000 technology assets. Tangoe’s customers cite five reasons Tangoe is their preferred solution:

  • Customers – Tangoe has earned the trust of a who’s who of America’s greatest companies.
  • Technology – Tangoe offers a modern, cloud-based, advanced-architecture technology platform.
  • Savings – Tangoe leads the industry in one-time, continuous, and total cost savings.
  • Global Reach – Tangoe serves the global needs of the largest, most sophisticated companies.
  • Customer Service – Tangoe has multiple quality initiatives delivering ever-better service for customers.

Tangoe is the industry leader. They optimize more technology expenses and manage more technology assets than their next three competitors, combined.