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New Analyst Report Finds Wireless Expense Management Drives Down Mobility Lifecycle Costs

Release date: 3/17/2008

Tangoe underwrites Aberdeen Group study reporting Best-in-Class organizations using WEM solutions achieve 31% decrease in enterprise wireless costs

ORANGE, Conn., March 17, 2008 — Tangoe, Inc., a leading global provider of enterprise communications lifecycle management software and technology-driven services, today announced that it has underwritten the recent Aberdeen Group analyst report on wireless expense management (WEM) technology. The newly released benchmark report—entitled “Execute on Wireless Expense Management to Drive ROI”—found that Best-in-Class organizations achieved a 31 percent decrease in the cost of their wireless voice services by leveraging WEM solutions.

The study collected data from over 250 industry end-user organizations worldwide and found that organizations are increasingly deploying WEM tools to drive added value from their mobility investments. The authors of the report found that through an efficient combination of organizational capability and key enabling technologies—such as Tangoe’s mobile communications lifecycle management software and services—Best-in-Class organizations are achieving a 26% decrease in the total cost of mobile device management.

“Mobility deployments and their ongoing management require a holistic lifecycle approach to cost reduction. This is because mobile devices are distinct within the enterprise and are inherently un-tethered, giving them distinct obsolescence issues while being truly mission critical to the end-user. Because of this, enterprises must look for every opportunity to drive down wireless costs,” explains Ralph Rodriguez, senior vice president of technology research at Aberdeen Group. “Best-in-Class organizations recognize the value of wireless spend visibility and are creating new ways of reducing the total cost of their mobility deployments.”

Tangoe’s technology-driven, automated solutions and services drive fixed and mobile communications savings, providing best-of-breed functionality, solution scalability, and rapid ROI.  Engineered to address the unique challenges across the complete range of mobile processes—from device, invoice and inventory management to reporting, provisioning and rate plan optimization to contract negotiation—Tangoe’s CommCare managed services for mobile communications offers the comprehensive functionality and services required to ensure optimal financial and process management over wireless-related costs across the enterprise.

“The research supports Tangoe’s own belief that a holistic, lifecycle approach to mobile voice and data expense management, led by a policy-driven strategy, is required to drive the maximum cost savings and strategic benefits to an organization,” commented Al Subbloie, president and CEO of Tangoe.  “For many enterprises, the total cost of ownership for mobile devices is rapidly spiraling out of control. With close to three-quarters of million devices under management, Tangoe has the unparalleled combination of deep experience, domain expertise, and unique technological assets required to lead the wireless expense management revolution.”

To download a complimentary copy of the Aberdeen report, please visit:

About Aberdeen Group, a Harte-Hanks Company
Aberdeen is a leading provider of fact-based research and market intelligence that delivers demonstrable results.  Having benchmarked more than 30,000 companies in the past two years, Aberdeen is uniquely positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis.  As the trusted advisor to the global technology markets, corporations turn to AberdeenTM for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company.  Aberdeen’s analytical and independent view of the “customer optimization” process of Harte-Hanks (Information – Opportunity – Insight – Engagement – Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market.  For additional information, visit Aberdeen or call (617) 723-7890.

About Tangoe
Tangoe, Inc., a global leader in telecommunications lifecycle solutions, provides software and technology-driven services that enable global organizations to procure, manage, and control their fixed, mobile, and converged communications assets and their costs. Tangoe’s software and service solutions are built upon patented technologies that enable dramatic cost reductions and process efficiencies, which significantly contribute to organizational profitability. Global 2000 organizations worldwide depend on Tangoe solutions to more effectively manage their telecommunications processes. In 2007, Tangoe was named No. 149 on the Entrepreneur Hot 500 ranking of America’s fastest growing companies and was named the fifth fastest growing Connecticut technology company in the Deloitte Technology Fast 50. Tangoe has offices in Orange, Connecticut, Austin, Texas, and Hoboken, New Jersey. Tangoe provides solutions in the United States through direct and partner sales channels, and internationally through a global network of certified business partners.

Additional information about Tangoe, its CommCare services, patented technologies, and business partners can be found at, or requested via e-mail at, or by calling (203) 859.9300.

Tangoe is a registered trademark and CommCare is a trademark of Tangoe, Inc.

This press release contains forward-looking statements that involve substantial uncertainties and risks. These forward-looking statements are based upon our current expectations, estimates and projections about our business and our industry, and that reflect our beliefs and assumptions based upon information available to us at the date of this letter. We caution readers that forward-looking statements are predictions based on our current expectations about future events. These forward-looking statements are not guarantees of future performance and are subject to risks, uncertainties and assumptions that are difficult to predict. Our actual results, performance or achievements could differ materially from those expressed or implied by the forward-looking statements as a result of a number of factors, including but not limited to, changes in: economic conditions generally, changes in technology, legislative or regulatory changes that affect us, the availability of working capital, changes in costs and the availability of goods and services, the introduction of competing products, changes in our operating strategy or development plans, our ability to attract and retain qualified personnel, and changes in our acquisition and capital expenditure plans.