What is Culture? Season 2 – Episode #4: Making Progress

Emily Zhao, who works from our Kunshan, China location, began her career at Tangoe as an Invoice Processor. Six months into the role, she sought training and gained the skills necessary to lead the invoice processing team, helping initiate an invoice acquisition and an invoice auditing team.

Emily Zhao – Service Delivery Manager – Kunshan, ChinaEight years later, Emily is now a Client Services Manager, leading a team of five Service Delivery Analysts.

This episode reminds us that if you want to evolve and progress at Tangoe—or anywhere— there is an opportunity to do so, as long as you share a similar desire and drive that exists within Emily.

There’s something so rewarding about interviewing our international Tangoe employees. Not only does it continue to shrink the globe, but it reminds me that we are a worldwide organization. We are more than the individuals in our small circle of coworkers, in our departments, in our offices, in our countries. We share a connection with over 2,000 employees. And we all have a similar interest – seeing the culture within Tangoe continue to evolve and improve.

If you listened to this episode and enjoyed it, send Emily an email or an instant message and let her know. She’s a fellow employee, and it’s those small moments of personal connection – those subtle but sincere interactions that mean the most to all of us.

What a breath of fresh air it was to speak with you Emily – and even cooler that you made an effort to reach out to me and ask to be on the show. That is courageous, and I hope that she inspires others out there to reach out to me as well. If you are even slightly thinking about it being on the show, that means you should do it. I am here. Let’s talk.

Lastly, if you are listening to this podcast via our blog that’s all good, but did you know that this podcast is available wherever you access podcasts? Google Play. Apple. Pandora. We are there. Just search the title What is Culture?


About the Podcast

How does Tangoe—a global organization with over 2,200 employees in 11 countries, who has acquired several organizations throughout its nearly 20-year history—maintain, nurture, or alter its collective company culture? Can it be done? Before answering that, an organization must first discover its culture as it currently exists—without judgement. And that’s precisely what this podcast aims to do. Join us as we rediscover Tangoe’s culture through a series of candid interviews with employees, industry analysts, clients, and more. Learn more about the podcast What is Culture?

If you would like to be a guest on the podcast, please send me an email at Rocco.Lungariello@tangoe.com.

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