Securing telecom assets is one of the toughest jobs in enterprise mobility, and constantly changing acronyms only make things harder to understand. In recent years, mobile security has evolved from Mobile Device Management (MDM) to Enterprise Mobility Management (EMM), to today’s Unified Endpoint Management (UEM) industry standard.
The First Stage of Telecom Asset Management: MDM
When employees started bringing their smartphones to work, enterprises needed a way to remotely configure and control security settings without negatively impacting workforce productivity. It wasn’t long before MDM became a hot commodity. For the first time, companies could secure mobile device access to sensitive internal networks and resources.
Despite its initial success, organizations quickly discovered that MDM had inherent limitations. For example, if a program administrator needed to delete application data off an employee device, they had to eliminate all that application’s information—even users’ personal data.
When combined with an evolving enterprise mobility environment, it wasn’t long before standalone MDMs became obsolete. Original equipment manufacturers incorporated MDM security features into stock mobile devices, and program security shifted its focus from locking down devices to securely managing data when employees began using more than one device for work.
The Next Generation of Telecom Asset Management: EMM
As enterprises shifted their focus away from locking down assets to securing applications and data, EMM became the optimal choice for mobile security software. Unlike its predecessor, EMM expanded IT’s control beyond the device level. Data loss prevention tools created never-before-seen levels of comprehensive enterprise technology protection.
EMM combined MDM with Mobile Application Management (MAM), Mobile Content Management (MCM) and Mobile Information Management (MIM) to not only secure devices, but access points and stored enterprise data as well. This improved software simplified mobile security and reduced the Enterprise Technology Management (ETM) burden for IT administrators, but It wasn’t long before businesses began searching for a way to apply this technology to other assets.
The release of Windows 10 signaled another revolutionary shift in enterprise mobility. For the first time, enterprises were able to manage their desktop and laptop computers alongside mobile technology, leading many to converge all technologies into a single platform with one consistent security solution.
Telecom Asset Management Today: UEM
That brings us to UEM—a universal security platform that manages all enterprise technologies and operating systems in virtually any use case. End users experience identical software regardless of the asset they prefer, driving enterprise application adoption up, improving employee engagement, boosting workforce productivity and cutting annual device management costs by 30% or more.
As the line between legacy and mobile technology grows blurrier in the coming years, organizations will need UEM to keep their programs safe. Businesses already rely on UEM software to manage hybrid devices like MacBooks (that integrate with EMM solutions) and Surface Pro tablets (that connect to cellular data networks).
While organizations rely on a combination of all three solutions today, ETM’s future will undoubtedly be protected by UEM. Ask one of our experts about mobile security and which solution works best for your Telecom Asset Management program.