Joe Basili, VP of Research, AOTMP
Joe has worked closely with numerous TEM solution providers while researching best practices and technologies in the areas of network management, unified communications, and telecom expense management. He has served as keynote presenter for various conferences on wireless mobility and telecom expense management, and has been published in a number of publications on related topics.

Eric Goodness, Research VP Outsourcing and IT Services, Gartner
A principal analyst who has been with Gartner for eight years, Eric’s current research and advisory services focus on customer and vendor IT services issues surrounding enterprise network and public network infrastructure. With eighteen years in the IT industry, Eric previously held senior positions within the networking services industry including operations and field management, strategic planning, and services marketing. Eric studied economics and public administration at the University of Maine.

Hyoun Park, Research Editor, Technology Markets,  Aberdeen
Hyoun Park is a Research Editor in AberdeenGroup’s Technology Markets Group. His research focuses on Total Telecom Cost Management (TTCM), which includes Telecom Expense Management, Wireless Expense Management, and Telecom Lifecycle Management.