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CommCare Management Platform (CMP)
Unlike any solution available today, the CommCare Management Platform (CMP) provides a comprehensive set of unified
processes that support the entire lifecycle of communications management. CMP has changed the way companies plan, manage, understand,
and support their enterprise communications services and
resources including:
- Improved bill auditing and error detection capabilities
- Increased accuracy of enterprise telecom expense allocations
- Improved visibility and understanding of enterprise telecom costs
- Consolidated enterprise-wide service inventory
- Optimized carrier service rates
- “Rightsized” inventory levels
As a result, Tangoe's CommCare managed service clients realize
rapid ROI, improved telecom expense management capabilities,
dramatic communications lifecycle process improvements,
and profound bottom-line impact to their organization.
Patented Technology
Serving as the "engine" that drives the CommCare suite of managed services, CMP is m
ade up two distinct layers which provide the 
functionality necessary to automate many of the key communications management processes:
CMP Data Layer - The data layer contains the data repositories for contracts, invoices, inventory, and the knowledgebase of sourcing information. This data is used by CMP's processing layer to support mangement functions.
CMP Process Layer - The process layer provides the reporting and processing engine for all management functions.
Secure, World-Class Hosting
Tangoe's hosting entironment ensures the highest level of system availability and performance. Tangoe leverages a world-class, SAS-70 compliant hosting facility which delivers all of the critical security and performance features organizations require:
- SAS-70 certified change management controls and processes
- 99 percent system availability
- SSL encrypted access
- Tangoe provided and maintained operating environment
- Hardware, network, operating system, application, web server, and database server monitoring
- Full system and database backup with offsite tape storage
- File, system, and database level restoration capabilities
- Network intrusion detection and complete anit-viral protection
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