Historical auditing helps organizations identify issues that may have existed—unnoticed and unresolved—within the enterprise environment for some time. Many clients can identify large savings opportunities by doing an audit and realize the benefit of using these audits as a conduit to additional services provided by Tangoe.

Tangoe’s audit methodology is among the most rigorous in the industry, focusing on contract and tariff compliance, invoice validation, and usage optimization. The elements are prioritized by our industry knowledge of the most significant errors by vendor and service type. Because we have deep industry expertise and intimate knowledge of specific vendor nuances, we find all the errors and can ensure the highest possible recovery rate.

• Unlike many traditional auditing providers that rely primarily on manual “stare and compare” methods, Tangoe utilizes an automated process so that the majority of electronic invoices don’t need human intervention to identify errors.

• Exceptions are flagged by the system based on the type of exception. These flagged items receive further examination and follow-up by Tangoe’s specialized account and audit teams.

• Tangoe provides the skill and expertise to confirm each claim is valid, avoiding wasted time with false or unsure claims. We have developed many satisfactory vendor relationships based on mutual respect and cooperation. This ensures that our claim rate is high and that our turnaround time is short.

• We assign a dedicated auditor to your account. This enables the auditor to establish a close relationship with you and gather knowledge that is retained and useful.

• Experts are available in all areas or electronic billing.

• Tangoe looks carefully at every invoice. Smaller items can bring in big dollars and lead to the discovery of other mistakes.