An ideal option to enhance your existing CommCare suite of managed services, WorldView represents a major leap forward in the drive to control and understanding your global communications costs. Delivering the ability to capture, view, analyze, and report on global fixed and mobile communications costs, WorldView provides significant benefits and organizational improvements including:

• Unparalleled visibility and understanding of enterprise-wide communications costs
• Support for better, more informed, and timely resource management
• Comprehensive capabilities to help identify trends and alterations in operations and make strategic pre-emptive actions to avert or mitigate negative trends
• Strategic analysis for carrier contract negotiations
• Improved communications resource utilization
• Consistent local-to-global measurement and reporting
• The industry's most complete and stringent service level agreemtns

With WorldView your organization can view, report, and analyze global fixed and mobile electronic communications bills. Supporting nearly 160 global communications carrier billing formats—approximately 85 international carrier billing formats and more than 80 North America carrier billing formats—WorldView is the ideal solution for multinational enterprises utilizing both a fixed and mobile communications infrastructure.

View
WorldView service begins with lhe acquisition of your electronic invoices. Tangoe loads them into our application, performs verification and validation, and makes the data available to you through our web-based portal. Specifically, Tangoe performs the following invoice acquisition, loading, and tracking services:

• Receive electronic carrier data from you or directly from your carriers
• Load all carrier invoices into database
• Archive invoice data
• Manage carrier invoices, keeping you informed on carrier invoice receipt (received, processed, posted, not received)
• Validate total charges to ensure accurate loading
• Maintain software to process carrier billing formats; this includes updating software when carriers make changes to their formats

 WorldView global carrier format capabilities include more than 160 global carrier billing interfaces:

• North America: 83
• Latin America: 7
• EMEA: 67
• Asia Pacific: 7
• Unassociated with country: 2

Report
CommCare WorldView includes access to a robust set of spend and usage reports that you may access at any time. Custom reports to support your specific requirements can also be created through Tangoe’s Professional Services organization. We work with you to understand your requirements and prepare a detailed statement of work to support them.

The following is a partial list of the available reports; these reports can also be viewed in multiple currencies:

• Spend by Country by Carrier
• Spend by Product Family
• Access Charges by Country
• Access Charges by Invoice and Account
• Spend by Carrier and Product Family
• Spend by Carrier and Account
• >Spend by Carrier for Product and Country
• Spend by Product for Carrier and Country
• Voice Charges by Call Category
• Employee Spend by Inventory Type

Analyze
CommCare WorldView provides the visibility you need to ensure that international costs are in line with corporate expectations, and that areas of concern and potential risk are easily identified. Trend analysis reports enable you to monitor your enterprise spending by account, carrier, and employee, and take the appropriate action when costs are exceeding your projected expectations.