Telecom Expense Management - CommCare Premium Services

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CommCare Premium

CommCare Premium Services

Built upon the functionality of CommCare’s Base and Enhanced services, CommCare Premium is for companies looking to outsource the complete lifecycle management of their fixed and mobile services. Extending enhanced invoice processing to lifecycle management, CommCare Premium is offered to clients in three “bundles” designed to best serve specific needs:

Premium Fixed – Services for fixed-line management including procurement, rate benchmarking, and management of contracts and inventory.

Premium Mobile – Services for mobile management including device procurement, rate plan optimization, and policy enforcement.

Premium Integrated – Services for both fixed and mobile management feature integrated technology and services for comprehensive communications.

Feature	CommCare Premium
Invoice Management
Invoice Acquisition, Loading, & Tracking	√
Cost Center Allocations	√
Invoice Approvals	√
Invoice Payment Configuration	√
Interface to Accounts Payable (AP)	√
Inventory Management	√
Assurance (each level provides added capability)	√
Reporting (each level provides added capability)	√
Fixed
Provisioning Functionality	F
Dispute Resolution	√
Rate Benchmarking	√
Inventory Rightsizing	O
Custom Invoice Management	O
Provisioning Service	O
Mobile
Invoice Management	√
Catalog Management	√
Device Procurement Functionality	F
Policy Administration	√
Rate-Plan Optimization	√
Administrative Support	√
Re-allocation	O
Device Fulfillment	O
Device Management	O
Dispute Resolution	O
Device Discovery and Resolution	O
Help Desk	O
Application Management	O
Professional Services
Impact Roadmap	O
Mobile Playbook	O
Historical Audit	O
Inventory Rightsizing	O
Policy Development & Enforcement Rules	O
Contract Negotiation & RFP Development	O
Custom Processes	O
Custom Reporting	O
Staff Augmentation	O
KEY	√ = Tangoe Performs O = Optional Service F = Functionality Only

CommCare Services

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