Training - Tangoe

 

Maximize Your Investment with Tangoe Training

Tangoe’s training services provide comprehensive course offerings that give you and your team the knowledge and skills you need to optimize performance and derive the greatest possible business value from your Tangoe solution. Our curriculum combines intensive, hands-on, instructor-led training to ensure that all members of your team receive the right training at the right time.

In addition to the training provided as a standard component of every CMP implementation, clients have access to additional training programs geared towards addressing their unique needs. This is particularly useful for clients who are adding new users, have increased their CMP functionality, or are interested in increasing their hands-on knowledge of the full breadth of CMP capabilities. Tangoe also offers our business partners a wide range of training and certification programs that help to ensure their success.

Your Place or Ours
Tangoe offers training schedules that suit our clients’ particular needs. On-site courses featuring high-quality courseware and skilled instructors familiar with your unique CMP environment helps minimize travel and accommodation costs. On-site training ensures that your entire project team or user community is “on the same page” and ready to use your Tangoe solution effectively. Off-site courses held at Tangoe’s world-class Connecticut training facility provide the flexibility of regularly scheduled courses and are perfect for individual users seeking additional training.

Customized Education Programs
Because every organization is unique, Tangoe’s training programs can be customized to your organization’s goals, business processes, technologies, and user training requirements. Customized process documentation (including quick reference guides and step-by-step procedures) designed to lead end users through company-specific processes can improve productivity, save time, and minimize the impact of employee turnover.

Tangoe Training Methodology
Studies have shown that users may not see the relevance of new technology and software unless the training is linked to their day-to-day activities. That’s why Tangoe’s training courses are process and procedure oriented—developed specifically to aid users in “real world” activities and scenarios.

To further aid this methodology, we encourage “just-in-time” training—that is, training given exactly when you need it, not months before—so that content remains fresh in the mind of the user and easily transferable to real world applications.