Tangoe’s management team brings a vast array of enterprise software, technology, and services expertise to bear in addressing client needs in the TEM marketplace.
Albert Subbloie - President & CEO, Founder
Recognized as a telecommunications technology and Internet pioneer, Al Subbloie brings a visionary approach to Tangoe. In 1984, after leaving Andersen Consulting, Al co-founded and served as CEO of Information Management Associates (IMA). Al was among the first to develop and market both call center voice and data solutions for integrated sales, marketing, telemarketing, and customer service activities. He guided the growth of this market leading company to more than $50M in sales, and more than 300 customers in seven offices worldwide.
In 1997, Al co-founded Buyersedge.com, an Internet company in the field of reverse auction. Al is credited with one of the patents for reverse auction theory, the leading Internet paradigm in most shopping sites today (Ensera acquired Buyersedge.com.) Al also founded Freefire, a web enabled e-CRM customer interaction software, supporting email response, chat, and remote telephony in an ASP model involving complex data distribution requirements (Freefire was subsequently acquired by Teletech Holdings).
Al served on the board for Acsis, Inc., the leading provider of RFID device management technology solutions (which, under Al’s leadership, was sold to Safeguard Scientific in Dec. 2005) and currently serves on the Board of NYC-based Operative Inc. Al has also served as Chairman of the Connecticut Technology Council (CTC) and now serves as a Board member for the CTC. As president and CEO of Tangoe, Al has led the vision of the company to become the leading software provider in the Telecom Expense Management (TEM) space. Prior to IMA, Al received a degree with honors in Economics from Trinity College.
Gary Martino - Chief Financial Officer
Prior to joining Tangoe as its Chief Financial Officer in July 2007, Gary was an active board member and advisor to Tangoe, utilizing his extensive corporate development, financing, and M&A experience working with Riverside Advisors, LLC and helped Tangoe (among others) develop and implement its business plan and secure funding. Gary has been a key executive on the management team at a time when Tangoe has completed a merger and experienced considerable growth.
Prior to Tangoe, Gary co-founded (with Al Subbloie) and helped develop Buyersedge.com, an Internet reverse auction company focused on high-end consumer goods. At Buyersedge, he secured an equity investment round of $10 million and helped build the initial company from start-up mode to over 65 employees. He later negotiated and assisted in the merger of the company into another B2B Internet company. Prior to that, while serving as the CFO of Information Management Associates (IMA), he helped transition the IT services and software company (which he also had helped start and grow beginning in 1984) into a leading enterprise software company focused on call center automation. He was instrumental in raising private equity (totaling $15 million) and bank funding (over $10 million), taking the company public in a $50 million offering, completing three acquisitions, and helping to manage the growth of the company to over 350 employees and $50 million in revenue.Prior to 1984, Gary worked with Arthur Anderson and Company as a senior consultant responsible for software programming and project management for accounting and decision support software for Fortune 500 clients.Gary received his BSBA from Georgetown University in 1982 where he majored in accounting and computer science.
Steve Shwartz - Chief Technology Officer
As Tangoe CTO, Steve Shwartz is responsible for overseeing the continued development of the company’s existing technology assets as well as spearheading continued innovation of additional globally capable TEM solutions. Shwartz brings nearly twenty years of technology and management experience to Tangoe, most recently serving as Global CTO for a $1.5B technology-based financial services company. .In addition, Shwartz co-founded two companies in the artificial intelligence area, Cognitive Systems and Intelligent Business Systems, and served as CTO for four startup organizations, helping those companies develop technology via outsourcing as well as building in-house development teams.
Paul Schmidt - Senior Vice President, Marketing
Paul brings two decades of experience in product marketing, software and e-business systems development to the Tangoe team. He is responsible for the direction of Tangoe's marketing activities, aligning solution offerings and corporate communications for all of Tangoe's global product offerings with market needs. In his previous role as vice president at Buyersedge.com, Paul managed the strategic direction, design, development, and operation of the production site. Prior to Buyersedge.com, he served as vice president of application development at IMA, Inc. where his team was responsible for the design and construction of IMA's Customer Relationship Management (CRM) suite of products. Prior to IMA, Paul was with Andersen Consulting where he worked on project engagements in the manufacturing, defense, and aerospace industries. Paul is a graduate of the University of Massachusetts with a Bachelor's degree in Information Systems.
Scott Snyder - Senior Vice President, Mobile Solutions
Scott was formerly Chief Operating Officer of TRAQ Wireless, Inc., and was instrumental in driving software development, customer operations, professional services and product deployment. He also played an important role in the development of TRAQ's offerings within the mobile IT lifecycle management space. Scott brings over seventeen years of experience in software development to the Tangoe team. Prior to TRAQ, Scott was with Austin-based Trilogy Software, Inc, where he led product direction and development. Scott was instrumental in driving revenue growth at Trilogy both in North America and Europe. Prior to Trilogy, he held several technical and managerial positions at IBM in Austin.
Julie Palen - Senior Vice President, Strategic Busines Development & Mobile Device Management
Prior to its merger with Tangoe in December 2008, Julie was president and CEO of InterNoded, Inc. With more than eighteen years experience in the technology industry and a decade of experience in wireless consulting, development, and management, Julie lead an executive team that drove strategic partnerships with RIM, Nokia, Good, Microsoft, IBM, Cingular, Sprint, and Verizon Wireless. In addition, she drove many new business development opportunities with potential strategic partnerships with Fortune 500. Prior to founding InterNoded in 1993, Julie was a business systems analyst at Lotus Development Corporation, where she served on the team that deployed the first seats of Lotus Notes to the sales organization.A frequent speaker at women entrepreneur events, Julie has been honored as one of the leading women entrepreneurs in the world and was recognized as having one of the top 100 women-led businesses in Massachusetts. Julie holds a Bachelor of Arts degree from Salem State College and currently sits on the board of advisors at the Bertolon School of Business at Salem State College.
Robert Whitmore - Senior Vice President, Professional Services
With over twenty years of technology, telecommunications, and operations experience, Robert brings a wealth of knowledge and experience to Tangoe. As Senior Vice President of Professional Services, Robert oversees Tangoe's strategic sourcing, bill audit, and strategic consulting professionals. Robert’s team routinely saves Tangoe clients millions of dollars in telecommunications expenses. Before joining Tangoe, Robert was general manager of Europe, Middle East and Africa (EMEA) for META Group, where he acquired the region's independent distributors, driving sales growth and improving profitability. As GM, Robert built an EMEA telecom expense management services practice, which incorporated benchmarking, contracts, and research. Robert also served as META Group's CIO, implementing enterprise software applications for ERP, CRM, and web content delivery. From 1991 to 1998, Robert was responsible for the technology and network infrastructure for General Reinsurance, managing the companies LAN and WAN capabilities on a global basis. Prior to that, Robert worked for Kraft Foods and General Electric, where he graduated from GE's Information Systems Management Program.
Charles Gamble, Founder, Senior Vice President, Customer Account Management
Charlie brings eighteen years of experience to Tangoe, leading the professional services organization and playing a lead role in the company's most important fixed communications consulting engagements. Prior to developing the initial vision for Tangoe, Charlie served as president and COO for a large consumer electronics Internet retailer, selling satellite TV systems and telecommunications equipment over the Internet. Earlier, Charlie launched the ISP division for Progressive Concepts, Inc., the largest independent cellular reseller in the United States. He also created and launched prepaid cellular and prepaid long distance product lines and engineered a B2B ecommerce strategy for the company's wholesale division. Charlie's telecommunication background goes back to 1984 when, following the AT&T divestiture, he created, built, and eventually sold a data communications company. Charlie earned his MBA from the Wharton Business School.
Don Farias, Vice President, Expense Management Operations
Don brings close to twenty years of experience in telecommunications, network engineering, operations and financial management controls to Tangoe. Don joined AT&T after divestiture, where he managed residential and small business billing operations, remittance, and billing control offices, supporting of 75 million customers. After driving over $60 million in savings due to cost savings efforts, Don developed an industry solution to address exchange of billing information with competitive local exchange carriers. His innovative approach helped foster open competition within the marketplace. Following his tenure with AT&T, Don joined Information Strategies Group (ISG) as the director of operations, supporting telecom expense management for Fortune 500 companies. Don secured his undergraduate degree from Johnson & Wales University in Business Administration and Computer Science as well as his masters in Business Administration from New York University and a Master in Telecom Management from University of Southern California.
David Alley, Vice President, Human Resources
A 1983 graduate of Marist College with a B.S. in Business Administration, majoring in Human Resources, Dave has over 25 years experience in the field of Human Capital Management and is responsible for all of Tangoe’s global Human Resource initiatives. Dave spent most of his career in the high technology arena, working in fast growth organizations. He has worked in large multi-national companies as well as small, entrepreneurial start-up operations. Involved with the day-to-day tactical issues of human resources management, he is also a designer of long-term strategic programs associated with people management. He specifically is responsible for Tangoe’s Health and Welfare programs, Employee and Management Talent Development, Performance Management and Compensation, Recruitment and Retention programs, and EEO. Dave’s past companies include General Datacomm, ADC Telecommunications, Sirocco Systems and The Lane Construction Corporation.
Dave is certified as a Senior Professional in Human Resource (SPHR) and is a graduate of the Management and Leadership Program at the prestigious Aspen Institute in Colorado. Prior to coming into the private sector, Dave was a decorated Air Force veteran of the Vietnam era.
