“If Customer does not satisfy its commitment in any contract year solely because Customer sells or disposes of a subsidiary or significant business unit, Provider will waive any shortfall liability caused directly by the sale or disposition without adjusting Customer's Services Charges. Customer's Shortfall Liability waiver under this provision will not exceed 20% of Customer's revenue commitment. “

It is critical that organizations read the fine print carefully and redline these provisions in your telecom agreement. We all hope that the business change provisions never have to be invoked, but they are a necessary component for minimizing risk in these types of contracts.

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