With Tangoe’s Mobile Device Management (MDM) solution, you can have it all—rapid deployment of smartphones and mobile applications, improved mobile infrastructure performance, heightened security and compliance, and lower operational costs.

Tangoe’s Mobile Device Management (MDM) solution is the most comprehensive smartphone lifecycle management solution available. End-users get fast activation on their device of choice while enterprises easily manage thousands of mobile devices and applications regardless of type, carrier, or platform.

Check out the summary of Tangoe’s powerful, feature-rich Mobile Device Management (MDM) solution capabilities

• Support for industry-leading mobile middleware servers

  • Designed for Blackberry Enterprise Server™, Microsoft ActiveSync™, and Good Mobile Messaging™

• Server optimization

  • Rules engine ensures users are added to the correct middleware servers
    

• On-device client support for

  • Windows Mobile™

  • Android™

  • BlackBerry™

  • iPhone™

• Self-service portal

  • Simple, intuitive, and customizable web interface for users

  • Fully customizable end-user activation with corporate branding and instructions

  • Device detail views

  • Smartphone data wipe & kill

  • Lock and set device password

  • Multilingual capabilities

  • Authorization mechanism to control mobile device deployments

  • Customizable activation instructions to reduce activation-related support requests

  • Force user acceptance of customizable corporate terms and conditions prior to connecting to the corporate environment

  • Portal speed upgrades for existing users
    

• Centralized management console

  • Intuitive web interface provides comprehensive set of control options for managing smartphone environment from single location

    • Helps reduce training costs

  • Real-time data assists users with troubleshooting issues

  • Admin access to common features assists with issue resolution

  • Ability to view notifications on potential issues sent to the device from the monitoring engine

  • User management across multiple BlackBerry and Good Messaging domains

  • Ability to view and manage enterprise applications
    

• Corporate directory integration

  • Provide user authentication against corporate LDAP or AD

  • User lookups for MDM rules framework and security roles
    

• Policy management

  • Utilize rules engine to determine appropriate smartphone policies
    

• Application management

  • Manage application deployments/upgrades to BlackBerry and Windows Mobile devices

  • Rule engine-driven automatic application deployments

  • Create application white/black-lists
    

• Real-time smartphone usage tracking

  • Detect international roaming and alert wireless administrators and/or automatically disable cost-incurring smartphone device features while roaming

  • Capture and view voice, SMS, and data usage information

  • View smartphone usage via user profile

  • Create usage allotments for administrators and end users

  • Granular usage viewing options available

  • Track domestic, international roaming, and long distance usage

  • Summary dashboards for international roaming users

• Server & device monitoring

  • Ability to view server & user statistics on user profiles

  • BES monitoring and issue notification

  • Monitoring and notification based on specified criteria

  • Proactive monitor creation based upon usage against plans; make behavioral or corrective actions before invoicing

  • Alert center to view and filter all alerts

  • Proactive notification of potential issues and resolution tactics to reduce help desk costs

  • Ability to broadcast messages
    

• Custom security roles

  • Has three default security roles (Everyone, Help Desk, and System Administrator)

  • Create unlimited, fully customizable roles

  • Assign granular permissions (100 different settings)

  • Assign granular scope (manage specific users, servers, or domains)

• Reporting

  • View and filter activity occurring in mobile environment

  • Access predefined reports, which provide visibility into mobile infrastructure and user base

  • Export reports to PDF or Excel for data mining

 

The Right Implementation and Services
Tangoe MDM can be easily installed behind a corporate firewall and managed by either IT or Tangoe’s Managed Services group. Tangoe’s world-class Professional Services organization can also support your business with systems evaluation, planning, implementation, optimization, and upgrade management. MDM customers enjoy full 24x7 product support.

Complete a request form to learn more about Tangoe’s mobile device management solutions and how your enterprise can better manage its smartphone devices.