Tangoe's MDM server provides a web-based console for administrators and organizational help desks to control the environment and all devices, independent of the device type, carrier, or middleware platform. The MDM server consolidates and simplifies the administration of multi-platform environments that include Blackberry Enterprise Server (BES), Exchange ActiveSync, and Good Mobile Messaging.
A central management console delivers real-time statistics across devices, platforms, and domains, and manages all stages of deployment, proactively eliminating potential issues on both handheld and mobile servers. End-users enjoy convenient device activation, and IT teams deliver faster support and problem resolution. Automated system optimization addresses scalability concerns, allowing the acceleration of controlled deployments across the enterprise. Users are placed on mobile servers based on pre-configured rules that manage the relationship between the server infrastructure and mailbox servers, ensuring that the environment is scalable and stable as the mobile user population grows.
Features:
- Centralized web-based management of multiple platforms, devices, and domains
- Automatic optimization of mailbox/mobile server relationships
- Mobile server user capacity and warning limits
- User self-service activation
- Manage enterprise applications
- Corporate directory integration
- Provide user authentication against corporate LDAP/AD
- User lookups for MDM rules framework and security roles
- Office 365 and BPOS-D support
Benefits:
- Multiple concurrent device management for employees, system administrator
- Every employee can now have multiple devices associated to their account such as a tablet and smartphone. This supports simplified and accurate device tracking and IL/CL policy management across devices types.
- Intuitive web interface provide comprehensive controls for managing mobile environment from a single location; helps reduce training costs
- Real-time device data assists users with troubleshooting
- Admin access to common features assists in issue resolution
- View notification on potential issues sent directly from the monitoring engine to the device
- Manage users across multiple BlackBerry and Good messaging domains
Device Level Monitoring
Extend monitoring and alerting capabilities down to the handheld device and proactively address handheld-based issues. Users can be automatically notified on any number of issues affecting the health of the device, including low memory, low battery, unauthorized applications, and any outage or user-impactful conditions that could affect service levels.
Complete a request form to learn more about Tangoe’s mobile device management solutions and how your enterprise can better manage its smartphone devices.
*Only valid corporate e-mail addresses will be accepted. Public e-mail addresses such as AOL, Gmail, Hotmail, etc., will not be accepted. If this is a problem, contact Wendy Eibsen at wendy.eibsen@tangoe.com
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