Tangoe's Audit module provides the foundation for organizations to continuously audit contractual commitments (rates and terms), billing, service inventory accuracy, employee spend, market factors, spend and trend variances, utilization, and configuration of communications services. Designated users can be notified of discrepancies based on user defined situational triggers. The alert provides users with economic information such as credit due or potential savings for each alert.
Audit features:
- Automated alerts for each test
- Closed loop alert tracking
- Multiple alert distribution methods
- Automated testing based on customer driven parameters
Audit benefits:
- Identifies billing discrepancies for optimal savings
- Enables improved understanding of telecom costs
- Reduces labor costs of the bill review process
- Allows focus on managing discrepancies, not finding them
- Reduces time spent assembling carrier discrepancy filings
